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June 23, 2021 at 09:14 AM
What You Need to Know
- The new Digital Account Onboarding tool is part of a second wave of Digital Account Open capabilities.
- Already planned is a third phase enabling household onboarding.
- Schwab hasn't had a major security breach yet, but it has multiple initiatives in place to fight hackers.
Charles Schwab will launch a new Digital Account Onboarding tool for advisors and their clients in July, part of what Andrew Salesky, senior vice president of Schwab Digital Advisor Solutions, said is part of a “second major wave” of its Digital Account Open capabilities.
The new tool “builds on Schwab’s existing Digital Account Open solution and delivers a more secure, streamlined account open, funding and setup process for advisors and clients, supporting most common account types and onboarding tasks,” according to the company.
The “overall journey on Account Open” has been a “multi-year effort” by Schwab, but it is now on a “very accelerated path,” Salesky told reporters during a Technology Tuesday briefing.
“Following on the heels” of next month’s Digital Account Onboarding launch, there is a “third phase that we are working on where we will enable multiple accounts with funding integrated into a single digital envelope, so really enabling household onboarding,” he said.
There are “three legs of our technology strategy, which the integration” of Schwab with TD Ameritrade is “really helping us to accelerate,” he noted. “The first leg of that strategy is everything that we’re trying to do to streamline processes and reduce rework, [while] trying to bring down” not in good order (NIGO) rates “across everything that we do,” he explained.
The “second leg” of Schwab’s tech strategy includes “everything that we’re doing to scale and modernize trading and investment management,” while the “third leg is all about delivering customizable features and insights,” he added.
Schwab still expects the integration with TDA to take 30 to 36 months, at the high end of its original forecast. Once the broker-dealer consolidation is finalized, the Schwab Advisor Center will serve as its single, integrated custodian site, according to Salesky.
The company will be “adding top features from day one,” he said, noting those features will include ones that “clients have signaled to us are ones that we need to ensure” will be offered, including dashboarding capabilities that were very successful on TDA’s Veo One platform.
