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WHAT WE’RE WATCHING
INNOVATION INTERPRETATION - Clients want their law firms to be innovative and law firms want clients to view them as innovative. A match made in heaven, right? Problem is, as Law.com’s Zach Warren writes in the most recent Barometer newsletter, legal departments and outside counsel have very different definitions of “innovation.” “For law firms, innovation means servicing clients in a new and unique way, leading to new practice areas, legal business services units, and even tech products that help them stand out from their peers,” Warren writes. “But that may not be what corporate legal departments are looking for—they want cheaper and faster, at a maintained high quality, even if it’s not necessarily a revolutionary idea or tool. Corporate legal departments want results, not differentiation.” To receive the Law.com Barometer directly to your inbox each week, click here.
