Kindle
$11.99
Available instantly
Audible Logo Audiobook
$0.00
with membership trial
Library Binding
from $19.00
Paperback
$9.66
Buy new:
-43% $9.66
FREE delivery May 17 - 20
Ships from: YourOnlineBookstore
Sold by: YourOnlineBookstore
$9.66 with 43 percent savings
List Price: $17.00

The List Price is the suggested retail price of a new product as provided by a manufacturer, supplier, or seller. Except for books, Amazon will display a List Price if the product was purchased by customers on Amazon or offered by other retailers at or above the List Price in at least the past 90 days. List prices may not necessarily reflect the product's prevailing market price.
Learn more
FREE delivery May 17 - 20. Details
Only 1 left in stock - order soon.
$$9.66 () Includes selected options. Includes initial monthly payment and selected options. Details
Price
Subtotal
$$9.66
Subtotal
Initial payment breakdown
Shipping cost, delivery date, and order total (including tax) shown at checkout.
Ships from
YourOnlineBookstore
Ships from
YourOnlineBookstore
Returns
Eligible for Return, Refund or Replacement within 30 days of receipt
Eligible for Return, Refund or Replacement within 30 days of receipt
This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. You may receive a partial or no refund on used, damaged or materially different returns.
Read full return policy
Returns
Eligible for Return, Refund or Replacement within 30 days of receipt
This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. You may receive a partial or no refund on used, damaged or materially different returns.
Read full return policy
Payment
Secure transaction
Your transaction is secure
We work hard to protect your security and privacy. Our payment security system encrypts your information during transmission. We don’t share your credit card details with third-party sellers, and we don’t sell your information to others. Learn more
Payment
Secure transaction
We work hard to protect your security and privacy. Our payment security system encrypts your information during transmission. We don’t share your credit card details with third-party sellers, and we don’t sell your information to others. Learn more
$7.17
Get Fast, Free Shipping with Amazon Prime FREE Returns
Nice clean copy with no highlighting or writing. We take pride in our accurate descriptions. Satisfaction Guaranteed. Nice clean copy with no highlighting or writing. We take pride in our accurate descriptions. Satisfaction Guaranteed. See less
FREE delivery Thursday, May 16 on orders shipped by Amazon over $35. Order within 3 hrs 8 mins
Only 3 left in stock - order soon.
$$9.66 () Includes selected options. Includes initial monthly payment and selected options. Details
Price
Subtotal
$$9.66
Subtotal
Initial payment breakdown
Shipping cost, delivery date, and order total (including tax) shown at checkout.
Access codes and supplements are not guaranteed with used items.
Kindle app logo image

Download the free Kindle app and start reading Kindle books instantly on your smartphone, tablet, or computer - no Kindle device required.

Read instantly on your browser with Kindle for Web.

Using your mobile phone camera - scan the code below and download the Kindle app.

QR code to download the Kindle App

Follow the author

Tom Peters
+ Follow
More books from this author
Something went wrong. Please try your request again later.

The Pursuit of Wow! Every Person's Guide to Topsy-Turvy Times Paperback – January 15, 1994

by Tom Peters (Author)
4.4 4.4 out of 5 stars 114 ratings
See all formats and editions
{"desktop_buybox_group_1":[{"displayPrice":"$9.66","priceAmount":9.66,"currencySymbol":"$","integerValue":"9","decimalSeparator":".","fractionalValue":"66","symbolPosition":"left","hasSpace":false,"showFractionalPartIfEmpty":true,"offerListingId":"pzjzuUzMrSo3GTsBr%2FknpcMuRM6PfdmSWSPlIgWthCIkhBoUVnZ9Tp%2BZ9UgyK97%2B%2FY7YKtUIIbb5SrE3LpkjB2099aRn7WgiknE2SqlK3WKr4hns64F2MvHRvcn%2FnR1NqxK1VOzWABYGd3efqtoJxcTiiIT6gRqStKDAEp1FSS1iMOO066%2FlppQbPJ970wQw","locale":"en-US","buyingOptionType":"NEW","aapiBuyingOptionIndex":0}, {"displayPrice":"$7.17","priceAmount":7.17,"currencySymbol":"$","integerValue":"7","decimalSeparator":".","fractionalValue":"17","symbolPosition":"left","hasSpace":false,"showFractionalPartIfEmpty":true,"offerListingId":"pzjzuUzMrSo3GTsBr%2FknpcMuRM6PfdmSOy6tSktNMrBspqHmVkZm2U5HDdMS7RtRzQCDV4u3XteYRsFIHRlHXbnPOSM0QE%2FKfLLDF9uupIUV1ZnHkwTcd5koJTJZirgiqAZbNxMnClT2%2FEYC50Bnsb9XqBCtHDjw9xkQbTv58fyhs3dTr7Au8YTPGGAorFgi","locale":"en-US","buyingOptionType":"USED","aapiBuyingOptionIndex":1}]}

Purchase options and add-ons

Organized into more than 200 thought- and action-provoking elements—from the importance of clean trucks and bathrooms to conversations with entrepreneurs creating new markets—Tom Peters, bestselling management guru offers a practical guide to impractical times.
 
In The Pursuit of Wow!, Tom Peters offers readers the words, the tools, to survive in tumultuous business environments.  In his groundbreaking book, In Search of Excellence changed the way business does business. Now it’s time to take the next leap into the cyberstage era.  Getting to a place called excellence is no longer the idea.  You’ve got to take that leap, then leap again—catapult their imaginations, blow their mindsets—in a word, wow! them.
 
Once more the unconventional Peters stimulates corporate thought processes. Along with the best of his columns, Peters includes questions and rebuttals that come from readers and listeners, as well as his own candid responses. A must-read for every business person.
Read more Read less
Previous page
  1. Print length
    349 pages
  2. Language
    English
  3. Publisher
    Vintage
  4. Publication date
    January 15, 1994
  5. Dimensions
    5.21 x 0.79 x 7.94 inches
  6. ISBN-10
    0679755551
  7. ISBN-13
    978-0679755555
  8. See all details
Next page
The Amazon Book Review
The Amazon Book Review
Book recommendations, author interviews, editors' picks, and more. Read it now

Frequently bought together

The Pursuit of Wow! Every Person's Guide to Topsy-Turvy Times
$9.66
Get it May 17 - 20
Only 1 left in stock - order soon.
Ships from and sold by YourOnlineBookstore.
+
In Search of Excellence: Lessons from America's Best-Run Companies
$11.17
Get it as soon as Thursday, May 16
In Stock
Ships from and sold by Amazon.com.
+
The Brand You 50 : Or : Fifty Ways to Transform Yourself from an 'Employee' into a Brand That Shouts Distinction, Commitment,
$15.11
Get it as soon as Friday, May 17
Only 1 left in stock - order soon.
Sold by L E W I S and ships from Amazon Fulfillment.
Total price:
To see our price, add these items to your cart.
Details
Added to Cart
Some of these items ship sooner than the others.
Show details Hide details
Choose items to buy together.

Similar items that may deliver to you quickly

Page 1 of 1 Start overPage 1 of 1
Previous page
  1. In Search of Excellence: Lessons from America's Best-Run Companies
  2. The Brand You 50 : Or : Fifty Ways to Transform Yourself from an 'Employee' into a Brand That Shouts Distinction, Commitment,
  3. Crossing the Chasm, 3rd Edition: Marketing and Selling Disruptive Products to Mainstream Customers (Collins Business Essentia
  4. The 21 Irrefutable Laws of Leadership: Follow Them and People Will Follow You
  5. Thriving on Chaos: Handbook for a Management Revolution
  6. The Little Big Things: 163 Ways to Pursue EXCELLENCE
Next page

Editorial Reviews

From Library Journal

Business visionary Peters wants to give readers the tools to survive in the tumultuous world of the Nineties. His widely read book, In Search of Excellence: Lessons from America's Best Run Companies (1982), changed the way business does business, and this one is aimed to help us win in this brazen new era. More than 200 thought- and action-provoking tactics and strategies will turn readers into proactive, action-oriented winners in the 21st-century marketplace. Small graphics and illustrations emphasize such gems as "Service with Soul," and "Return phone calls, fast." To succeed, individuals and organizations must stand out from the growing crowd of lookalikes; in his words, "Being average has never had much appeal. Better fail with flair in pursuit of something neat." There is something for everyone in this book.
Susan C. Awe, Jefferson Cty. P.L. System, Arvada, Col.
Copyright 1995 Reed Business Information, Inc.

From Booklist

Though Peters has gained more than his share of critics, his high-priced seminars remain wildly popular, and those who attend become enthusiastic supporters, vowing that their lives have been changed. But Peters sometimes contradicts himself, and the dozen years after his groundbreaking In Search of Excellence find almost two-thirds of his excellence standard-bearers failed or in trouble. This is Peters' second of the publisher's original paperback editions--with "simultaneous Random House AudioBook" ($12)!--following last summer's The Tom Peters Seminar: Crazy Times Call for Crazy Organizations. Depending on one's view of Peters, it might be summed up as either "the best of Peters" or "the rest of Peters." It consists of 210 observations, snippets, aphorisms, conceits, and quotes, "loosely collected by topic in 13 more-or-less chapters," that have been gathered by Peters over the last several years and haven't found room in his seminars or other books. Given that barrage of ideas, the reader is guaranteed more than an occasional "WOW!" David Rouse

Product details

  • Publisher ‏ : ‎ Vintage; 1st edition (January 15, 1994)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 349 pages
  • ISBN-10 ‏ : ‎ 0679755551
  • ISBN-13 ‏ : ‎ 978-0679755555
  • Item Weight ‏ : ‎ 10.8 ounces
  • Dimensions ‏ : ‎ 5.21 x 0.79 x 7.94 inches
  • Customer Reviews:
    4.4 4.4 out of 5 stars 114 ratings

About the author

Follow authors to get new release updates, plus improved recommendations.
Tom Peters

Tom Peters

Brief content visible, double tap to read full content.
Full content visible, double tap to read brief content.

Tom Peters is co-author of In Search of Excellence--the book that changed the way the world does business, and often tagged as the best business book ever. Nineteen books and almost forty years later, he's still at the forefront of the "management guru industry." What's new? A lot. As CNN said, "While most business gurus milk the same mantra for all its worth, the one-man brand called Tom Peters is still reinventing himself." His most recent effort, released in March 2021: Excellence Now: Extreme Humanism. Tom’s tireless focus is on putting people first and developing leaders who stay in intimate touch with the front-liners who do the real work. In November 2017, Tom received the Thinkers50 Lifetime Achievement Award. Effectively, all of Tom’s written and speech material covering the last 20+ years is available—free to download—at tompeters.com and excellencenow.com.

Customer reviews

4.4 out of 5 stars
4.4 out of 5
114 global ratings

Top reviews from the United States

Thomas E Fontaine
5.0 out of 5 stars more service people need to read this book! Excellent if you are not an 'out of the box' thinker on service
Reviewed in the United States on January 8, 2014
Verified Purchase
Tom Peters writes an excellent book. He wrote this book years ago but the ideas still hold true for today! This is excellent whether you are or aren't an out of the box thinker on service but it really gets you thinking and excited about the service industry. So many people out there could learn so much in this day and age. This was easy reading and very enjoyable. I would definitely recommend it. One of the best books I have read and that means a lot.
Helpful
 Report
Reyna M Sotelo
5.0 out of 5 stars Excellent
Reviewed in the United States on January 11, 2022
Verified Purchase
This is an excellent guide for anyone on their professional journey
One person found this helpful
Helpful
 Report
Kathryn Atkins
5.0 out of 5 stars This is a book for today
Reviewed in the United States on August 5, 2020
Verified Purchase
I loved this book! The title says it all. "... Guide for Topsy-Turvy Times."But what is awesome is that this book, (recommended as a must-read by Seth Godin) was written in 1994! And yet, it's eerily relevant. Quotes from places around the book: There are no "right" answers. Design is important. "Reward excellent failures. Punish mediocre successes." Chapter title: Searching for the Diversity Advantage. Another chapter title: Attaining Perpetual Adolescence. Read this book, please? Thank you.
Helpful
 Report
Alpha Beta
4.0 out of 5 stars Okay -- But more like tips..
Reviewed in the United States on January 20, 2007
Verified Purchase
This book is okay to read, but while I started reading this book seriously to read it all at once, I just oculdn't do it at once. It took me lot longer to finish this book than most others -- compared to the size of the book, not because the content is bad, but the way it has been written.

Don't get me wrong this book is not a waste of time or money, and in fact, points delivered out of this book are well stuck to my brain that I use it regularly, but when you are reading a "Tips" book, it is hard to remember continuously everything thing and use it, so you have to stop and read some other time -- more like reading Gita/Bible/Qaran -- Absolutely fantastic words of wisdom, but can't swallow it all at once and by the time your each the end, it is lot longer..

I was thinking between a 4 star and 5 star for this book, but it ended up with 4 star, because, I didn't intend this book to be written this way -- better set of examples/anectodes would have made the book more interesting to read and remmeber the points easier, forever.
One person found this helpful
Helpful
 Report
Don't Panic
5.0 out of 5 stars A seminal volume on management strategy; a must-read for anyone in any/every level of management.
Reviewed in the United States on September 28, 2016
Verified Purchase
One of the most highly influential business books I have ever read (and I have read many). This seminal volume is (only slightly) dated now, but the ideas and philosophies in it are still pure gold. This should be required reading in the first semester of every MBA program (in fact, I understand it is in a few). As a strategic planning consultant (not my primary career--I do it purely for fun; I am a psychotherapist), I often ask my clients to read this. It is of immense value for entrepreneurs and management, as well as anyone hoping to be promoted into management. If you want to lead, this is a great place to start building that skill set.
3 people found this helpful
Helpful
 Report
Hunter Baker
3.0 out of 5 stars Creative and Chaotic, But Possibly Disastrous
Reviewed in the United States on September 5, 2002
Tom Peters is a management prophet with a lot of fascinating ideas. This book is a collection of his thoughts where you'll see a strong emphasis on destroying superfluous hierarchies and worn-out practices. That's the Peters message and it's worthwhile. However, he has an annoying tendency to insist on his own authority that businesses make radical changes lest they perish. In many cases, I wonder why. Peters has no apparent respect for the point of view that tradition represents collected wisdom about things that have worked and may well keep working.
What really ruined the book for me, though, was a panel discussion on diversity in which Peters attributes his own success to being a white male Protestant born in 1942. That kind of racial reductionism is horse-puckey and contradicts his emphasis on self-determination and constant renewal.
I still give the book three stars for entertainment value, a smart format, and general provocation.
12 people found this helpful
Helpful
 Report
Mac D
5.0 out of 5 stars Still relevant
Reviewed in the United States on August 14, 2019
Verified Purchase
Although written some years ago this book is still very relevant even today. NOT boring in the slightest for those of you wondering if a marketing/economics book will put you to sleep.
Helpful
 Report
jazzfisher
5.0 out of 5 stars Love this book
Reviewed in the United States on September 27, 2010
Verified Purchase
I love this book. My most recent purchase was for a few more copies to give away to business associates. The theme is doing things to make yourself special, and what a lesson it is for junior staff who are stuggling just to finish the day. It helps me inspire them to do just a bit more to accomplish just a tad more, and to become a little more special and unique. This was one of the last books Tom wrote before he went all goofy on the fonts and produced books that were unreadable. This one is from his golden years.
Helpful
 Report

Top reviews from other countries

Mrs. S. D. Horgan
5.0 out of 5 stars The Persuit of WOW
Reviewed in the United Kingdom on February 9, 2010
Verified Purchase
I found this book to be an excellent read, full of fantastic little saying that mean a lot, IE "Change is a door that can only be opened from the inside" A very entertaining read, no big or long words that are hard to pronounce or understand, or jargon, straight to the point. Highly recommend
Sandra
Burnley
Lancs
Report
garcot
4.0 out of 5 stars Four Stars
Reviewed in India on September 29, 2017
Verified Purchase
This is the 2nd copy I ordered after 20 years. Even today, many ideas talked about is relevant.
2 people found this helpful
 Report
Rod
3.0 out of 5 stars Not for an new entrepreneur
Reviewed in the United Kingdom on September 24, 2016
Verified Purchase
I Think this book is more for guys how are all ready in top positions at big companies, There are some good sentences to highlight, but for a new entrepreneur is not a priority.
I can't finished yet, in fact Took another bool in instead, the leader as a mensch.
Report
Mauri
2.0 out of 5 stars Book sold as "Like New" but is in a "good" state - not quite "very Good"
Reviewed in Germany on February 28, 2023
Verified Purchase
The bookk was sold as in "like New" state - so why is the cover scratched and deep pressure likes s o much that some of the print and colors are removed, on top of that the edge is discolored, on both side of the cover
Report