With “work from home” becoming “work from anywhere” for many people, Citrix Workspace app for HTML5 has become one of the most widely used workspace clients. It enables users to access Citrix Workspace conveniently through an internet browser without any installation requirements. The rising adoption of Citrix Workspace app for HTML5 can be attributed to platform independence and hassle-free updates, among other factors.

Another key player in the “work from anywhere” story is Microsoft Teams, which continues to be the top collaboration and productivity tool for organizations of all sizes. With the number of active users surpassing 270 million monthly users as of the second quarter of 2022, it is critical that users can use Microsoft Teams within Citrix Workspace app for HTML5. This means that users will have access to a crisp and native-like audio and video experience on optimized Microsoft Teams.

We’re excited to share that Microsoft Teams optimization is now generally available on Citrix Workspace app HTML5 version 2206 onward. As an administrator, all you need to do is follow the steps in our product documentation to enable Microsoft Teams optimization on Citrix Workspace app for HTML5 for your organization. Let’s take a look at some of the benefits you’ll get from using Microsoft Teams Optimization on Citrix Workspace app for HTML5.

Collaborate, Work Effectively with Optimization for Microsoft Teams

We are committed to ensuring great meeting experiences for those using Microsoft Teams optimization, no matter what device they use to access Citrix Workspace app (low-end hardware or a high-resolution workstation). Microsoft Teams optimization within Citrix Workspace app for HTML5 allows users to initiate or attend audio and video calls and screen share sessions with incredible quality in a virtualized environment.

Dynamic e911 Calling

Our Microsoft Teams optimization now supports dynamic emergency 911 calling, with location access mandatorily enabled for endpoints accessing Citrix Workspace app. In the case of an emergency call, the caller’s location is shared with the appropriate Public Safety Answering Point (PSAP).

Multi-Monitor Support

You can leverage Microsoft Teams across your client device screen and up to two additional external monitors with our latest update. A multi-monitor setup increases the amount of available visual surface for the user, enabling increased productivity and higher performance.

HDX Session Screensharing

While audio and video calls can be used straight away if the Microsoft Teams optimization is in use, admins must explicitly enable screensharing for your organization. Once enabled, users can share content from their local device, whether it originates from Citrix Workspace app or their client device.

To enable screenshare for on-premises deployments, the admin must edit the configuration.js file in StoreFront to set the value to true for the following:

’{“features”:{“msTeamsOptimization”:{“screenSharing”:true}}}’

To enable screenshare for cloud deployments, reach out to your Citrix admin team.

Get Started Today

To get started, download the latest version of Citrix Workspace app for HTML5 today!

Once you’ve downloaded it, you can verify that you are using the optimized Microsoft Teams by navigating to About → Version from the menu on the top right corner of Microsoft Teams app. If you see a banner showing Citrix HDX Optimized, you are successfully using the newly launched Microsoft Teams optimization.

Don’t see the banner? You aren’t using the optimized Microsoft Teams and might experience a suboptimal experience in audio, video calls, and screensharing. If this is the case, Citrix recommends restarting Microsoft Teams to access the full capabilities of the optimized version.

We can’t wait for you to try out the new capabilities, and we look forward to your feedback as you get started.


Disclaimer: The development, release and timing of any features or functionality described for our products remains at our sole discretion and are subject to change without notice or consultation. The information provided is for informational purposes only and is not a commitment, promise or legal obligation to deliver any material, code or functionality and should not be relied upon in making purchasing decisions or incorporated into any contract.