🌟 While we no longer record the Q&A discussions during our Leadership Strategy Sessions, we continue to record the opening teaching. Enjoy a special preview of what we shared about identifying the hidden friction slowing your team’s work. If you want to see the complete teaching and take part in upcoming sessions, consider upgrading to join us live next month.
Last month, we looked at whether your team had what it needed to execute: the right competency, capacity, and workways to deliver. This month, we turned to a harder question: what’s slowing your team down even when those things are in place?
In almost every team, there are patterns of waste hiding in plain sight. Work stalls because someone is waiting on a response. Projects get touched too many times before they ship. Outputs require rework because something wasn’t clear upstream. These aren’t signs of a bad team. No human system is 100% efficient, and chasing that is a fool’s errand. The goal isn’t to eliminate all waste. It’s to reduce it, and you can only do that once you know where to look.
Using TIMWOOD, a framework from lean manufacturing adapted for knowledge work, we focused on the four patterns most likely to create drag in creative and knowledge-based teams: wait times, overproduction, overprocessing, and defects.
This month’s Q&A also covered:
How to lead fairly when your team members work at genuinely different speeds
