Description
Are you passionate about podcasts, especially ones that improve people’s lives?
How would you like to help bring those shows to life?
Digital Freedom Productions is the premier podcast production company for life coaches, business coaches, mindset coaches, weight loss coaches, and all other types of coaches who want to grow their coaching businesses through the wonderful medium of podcasting.
Our 100% remote team works together from around the world to support the amazing impact our clients make every day.
The Position
We are currently looking to hire a part-time account manager with the potential for full time down the line.
Our account managers oversee the production of their assigned shows’ episodes on a weekly basis. They review and quality check episode components (transcripts, show notes, and audio files), create episode artwork assets in Canva, create audiograms in Descript, and work with the SOP for each show to prepare the episodes for publication. They communicate with the clients and the rest of the DFP team promptly and professionally.
The part time Account Manager is expected to be available during the workweek and occasionally on weekends/holidays. They must be available for team meetings and calls during the Eastern Time zone’s business hours.
Our clients are almost all based in the US and we require the majority of your working hours to be during our clients' business hours. Therefore, it is preferable for you to be based in the US, Canada, Western Europe or the UK.
Account Manager Duties Include:
Quality control – proofreading and editing show notes and transcripts, checking audio quality, checking episode post SEO is sufficient, ensuring copy is enticing and on brand.
Writing - occasionally writing social media copy and re-writing show notes. Must be able to find errors in others’ copy and know how to fix them. Must have an EXCELLENT grasp of the English language in terms of reading, writing, and speaking.
Corresponding with our clients via Slack and email - letting them know when an episode has been scheduled, communicating our requirements to them, requesting content from them when late, etc. Always replying to them within 2-3 hours during the work week.
Creating episode-specific artwork in Canva – sourcing appropriate stock images based on each show’s requirements and using the correct template.
Using tools like Descript to create audiograms.
Scheduling episodes in the clients’ websites and scheduling episodes in Libsyn/Buzzsprout/Captivate.
Managing episode components in ClickUp – ensuring all components are submitted on time by the contractor, communicating with contractors about their components, updating our system with episodes’ status in the production process.
Responding to the leadership team within 2 hours of Slack and ClickUp messages sent or emails.
Taking responsibility for your assigned shows – ensuring that each episode moves through the production process on time and airs on time. You are the last line of defense before an episode airs, so ensuring all aspects are correct is key.
Providing updates to the team on your assigned shows’ production status. Able to suggest ways the host can improve (technically, in their content, and/or in their marketing of the podcast).
Basic SEO Knowledge (finding keywords and knowing where to put them).
Experience with WordPress, Squarespace, Kajabi, Google Suite, Dropbox, Slack, Canva, Zoom, and YouTube.
Bonus points if you have also used ClickUP, Sendible, Libsyn, Buzzsprout, Photoshop, or any video editing software, and/or if you have experience managing social media channels.
MUST HAVE: Consistent, fast, reliable access to the internet to download and upload large audio and video files.
Who Are You?
Someone with impeccable attention to detail – you can confidently edit your own work and the work of others.
You are overly-communicative, sometimes accused of asking too many questions.
It annoys you not to see a project to fruition- you’re not someone with unfinished tasks around the house.
People like working with you because you’re nice, positive, and always willing to help.
You might use a paper planner…and Google calendar…and Notion… and another time management app because you love managing and optimizing your time.
You’re tech savvy- even if you haven’t used a program before, you’re confident you can learn how to use it.
Sound like you? Do you meet most of the requirements above? We want YOU!