This blog post was co-authored by Wayne Liu, Senior Manager, Product Management, at Citrix.

Recently, we announced a preview of Session Recording service, available for all Citrix DaaS offerings. With the growth in remote work, compliance and information security are the priority for modern enterprises that are dealing with an expanded attack surface. Citrix Session Recording enables IT admins to record user activities in Citrix Virtual Apps and Desktops and Citrix DaaS sessions, supporting their efforts to secure and troubleshoot their environments.

In this blog post, we’ll look at four ways Session Recording service can deliver advantages for your organization and your IT admins. Check out our product documentation for more details and get started with the preview today.

Easy to Access

Session Recording service’s management console is a seamlessly integrated web app within Citrix DaaS, allowing it to integrate seamlessly with hybrid and DaaS deployments. If you already have a Session Recording deployment, all you need to do is connect your Session Recording farms to the Session Recording service by installing a small cloud client on the servers. After you’ve done that, just open a web browser, log in to Citrix Cloud, and navigate to Citrix DaaS to access the service. With Session Recording service, IT admins are no longer locked into machines in corporate datacenters and can get the access they need from anywhere with an internet connection.

Access Session Recording service anywhere over the internet.

Streamlined Admin Experience

With an on-premises Session Recording site deployment (i.e., a single Session Recording server or a group of servers for load balancing purposes), you must log in to separate consoles to complete different tasks, which can get complicated and time consuming when managing multiple sites. Citrix’s Session Recording service streamlines the admin experience. As shown in the image below, IT admins can accomplish a variety of tasks in the unified Session Recording service management console, including configuring policies, auditing admin logging, viewing playbacks, and more.

Comparison between traditional and cloud administrative experience.

Faster Feature Delivery

With our last release, Session Recording service reached the same level of functionality as the on-premises Current Release 2204. Now, for Session Recording service, we’re introducing the Load Balancing Site Management feature, which makes it easier for admins to understand how Session Recording servers are grouped into load balancing sites and to manage the servers. Typically, new features are delivered much faster in the cloud service thanks to more efficient processes such as DevOps. More are coming in upcoming Session Recording service releases. Stay tuned!

Features are delivered faster in Session Recording service.

Up to Date and Easy to Manage

The cloud-based Session Recording service delivers the innovations you need while enabling you to avoid cumbersome software upgrades, acceptance testing, and rollouts. The service undergoes a strict Quality Assurance process before available for you and, in case something unexpected occurs, a rollback process helps to ensure business continuity. Citrix helps you manage everything behind the scenes, including building, testing, releasing, deployment, and maintenance, so you always have the latest features.

Try It Today!

With Session Recording service, IT admins can manage their Session Recording farms anytime from anywhere with a simple, streamlined experience. And because it’s cloud-based, you don’t have to wait for the latest innovations, and IT admins are free from the heavy lifting that comes with upgrades. Learn more in our Session Recording product documentation and get started today!


Disclaimer: The development, release and timing of any features or functionality described for our products remains at our sole discretion and are subject to change without notice or consultation. The information provided is for informational purposes only and is not a commitment, promise or legal obligation to deliver any material, code or functionality and should not be relied upon in making purchasing decisions or incorporated into any contract.