Teleperformance is hiring home-based claims processing specialists in all U.S. states except: Alaska, California, Hawaii, Oregon and Washington.
Training for these home-based claims processing positions is paid. All necessary equipment will be provided.
From the company:
“Teleperformance is a global leader in providing exceptional omnichannel customer experiences since 1978. Our impacts are far-reaching, spanning over 62 countries and interacting with over 38% of the world’s population. This kind of growth wouldn’t have been possible without the dedication of our people who continue to provide outstanding customer service in every opportunity. Here, your success is our success. Our people feel they are part of something way bigger than just a job. We try to make a positive difference in people’s lives and make the world a better place.”
Requirements (from work-at-home job listing):
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Bachelor or Associate degree preferred
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Insurance experience preferred
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Six months customer service experience required and can include retail, hospitality, etc.
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Ability and comfort to use Windows operating systems
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Ability to type at least 25 WPM
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Proven oral & written communication skills
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Logical problem-solving skills
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Attentive to details
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Ability to use Windows operating systems
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Willing to consent to pre-employment background screening
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Availability to work various shifts preferred
Duties (from listing):
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Inbound Calls
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Handle and carefully respond to all customer inquiries by building excellent rapport & confidence, identifying their needs, and taking strategic action in a timely manner
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Provide excellent customer service through active listening
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Work with confidential customer information and treat it sensitively
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Appropriately communicate with customers
All home-based claims processing specialists must provide strong Internet service and a quiet, distraction-free environment.
Training pay is $15.00 per hour. After training pay is $16.50, with the opportunity for bonus pay.
The company provides its remote workforce full benefits (medical, dental, vision, 401K, and more).
If interested in learning more about this work at home job, please see the original remote employment listing. Good luck!
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