Nancy Duarte is one of the leading experts in communication today, having advised and consulted 25 out of 35 of the biggest companies in the world and advised 84% of all top tech companies. Nancy talks about the biggest mistakes preachers and communicators make, what all great talks have in common, and gives practical advice about how to cope with changing expectations around communications.
Welcome to Episode 214 of the podcast. Listen and access the show notes below or search for the Carey Nieuwhof Leadership Podcast on Apple Podcasts or wherever you get your podcasts and listen for free.
Guest Links
Nancy on LinkedIn | Twitter | Duarte.com
TED Talk: The Secret Structure of Great Talks
Resonate – Read the Free E-Book
Links from this Episode
Thank you for an incredible book launch week! Didn’t See It Coming is reaching so many and I appreciate all of your feedback. If you haven’t yet, could you leave a review? I’d love to know what you think.
Don’t have your copy yet? Head over to DidntSeeItComingBook.com to order yours today. And don’t forget to take the quizzes on burnout and cynicism while you’re there.
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3 Insights from this Episode
1. The best communicators know how to empathize with the room
To really penetrate the hearts of people, your message needs to be about them. A communicator has to understand what a day looks like in the audience’s shoes.
When you look at life through the lens of another person, that’s empathy. Empathy is the key to communicating in an effective way.
2. Having a listening device in place can keep people invested in your story
Everyday the people you’re leading approach your message with a question – do I want to stay a part your story or remove myself from it? If you don’t have the message they need to keep them moving forward – then you lose AND they lose.
Sometimes leaders get caught up in their own to-do lists and drive talks focused on personal motives. Some type of listening device should be in place that bridges the gap between a leader’s agenda and the needs of those around him. Knowing what’s on the minds of the people you’re speaking to is so important. It can give them the fuel they need to stay in your story.
3. There’s a crucial link between communication and change
Leading through change is challenging. There’s a structure to change – a story-like pattern – and the type of communication a leader chooses while navigating others through the journey matters.
Nancy’s book Illuminate covers the 5 steps of communication that drive big change, Here’s a short overview, but you can dig even deeper here.
Dream & Leap – The beginning phase where you cast the dream (and when most everyone’s eager for the journey ahead)
Fight & Climb – The messy middle where everyone realizes how hard change really is (and how to push through)
Arrive – The end result where you take ownership in where you landed (whether in victory or failure)
Quotes from This Episode
CNLP 214: Nancy Duarte on What All Great Speeches and Talks Have in Common, The Biggest Communication Mistakes Preachers and Speakers Make, and How Speaking is Changing Click To Tweet CNLP 214: Nancy Duarte on What All Great Speeches and Talks Have in Common, The Biggest Communication Mistakes Preachers and Speakers Make, and How Speaking is Changing Click To Tweet CNLP 214: Nancy Duarte on What All Great Speeches and Talks Have in Common, The Biggest Communication Mistakes Preachers and Speakers Make, and How Speaking is Changing Click To Tweet CNLP 214: Nancy Duarte on What All Great Speeches and Talks Have in Common, The Biggest Communication Mistakes Preachers and Speakers Make, and How Speaking is Changing Click To Tweet CNLP 214: Nancy Duarte on What All Great Speeches and Talks Have in Common, The Biggest Communication Mistakes Preachers and Speakers Make, and How Speaking is Changing Click To TweetThe podcast releases every Tuesday morning
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Next Episode: You Never Thought You’d Be a Cynic, Did You? Free Audio Book Bonus. Chapter One of Didn’t See It Coming
In this episode, Carey shares the audio book version of Chapter One of his new book, Didn’t See It Coming. Chapter One chronicles how cynicism starts in the heart of most leaders, how to know you’ve grown cynical and begins to point toward a cure. The full audio book is available wherever audio books are sold.
Subscribe for free now and you won’t miss Episode 215.
