CBS8 - Consumer

This grocery chain was just ranked No. 1 for customer satisfaction

Mon, 23 Feb 2026 16:10:13 GMT

America’s favorite grocery store has changed, according to a new survey of shoppers across the country.

Starbucks is changing its rewards program, including new perks

Thu, 29 Jan 2026 17:26:23 GMT

The coffee company's most loyal customers will now fall under new Green, Gold, and Reserve tiers. Here are the perks each tier can expect.

California bill proposes a 5-minute limit on customer service hold times, ensures human connection

Wed, 28 Jan 2026 20:36:26 GMT

A new bill looks to reduce hold times by requiring businesses to connect customers with a human within 5 minutes, aiming to reshape customer service.

IRS faces stiff challenges in 2026 tax season due to workforce cuts and new laws, a watchdog says

Wed, 28 Jan 2026 19:13:13 GMT

The national taxpayer advocate says the 2026 tax filing season is likely to face significant challenges due to IRS workforce reductions and complex tax law changes.

Ford recalls more than 100K vehicles due to potential fire risk

Wed, 21 Jan 2026 21:28:37 GMT

The recalled vehicles have an engine block heater that could crack and leak coolant, causing a short circuit when plugged in and increasing the risk of a fire.

'Streamflation': Feel like your streaming bills are out of control? You're not alone

Wed, 21 Jan 2026 21:15:45 GMT

Inflation overall may be cooling down, but if you feel like your streaming bills are out of control, you're not imagining it.

Minifridge recall expands to 964,000 Frigidaires after fire reports

Thu, 15 Jan 2026 19:49:23 GMT

The recalled fridges have electrical components that can short circuit and ignite the plastic used to make the product, risking fires and potential burns for users.

What caused the Verizon outage?

Thu, 15 Jan 2026 17:49:08 GMT

The phone company hasn't publicly stated what caused tens of thousands of people to lose service Wednesday, but reports indicate it wasn't a cyberattack.

New laws coming to California in 2026

Sat, 03 Jan 2026 01:24:20 GMT

California's sweeping legislative changes set for 2026 address issues such as reducing insulin costs and enhancing wildfire readiness.

Starbucks unveils 2026 winter lineup: More protein options, Dubai chocolate drinks

Tue, 02 Dec 2025 00:56:58 GMT

New caramel protein lattes and Dubai chocolate drinks will debut early next year.

Costco faces lawsuit alleging Kirkland tequila isn't actually 100% agave

Sat, 15 Nov 2025 00:53:09 GMT

The lawsuit claims the retail giant's Kirkland Signature tequila line falsely advertises itself as "100% agave" when laboratory testing suggests otherwise.

Sonic is giving away a free Coca-Cola drink every day with this app deal

Mon, 03 Nov 2025 23:23:07 GMT

Here's how you can redeem your free customized Coke.

Couple shares their cruise story so the same thing doesn't happen to you

Mon, 27 Oct 2025 17:27:21 GMT

Their message? When you buy travel insurance, make sure you read the fine print.

BBB warns of new scam that could be targeting your cell phone

Tue, 21 Oct 2025 19:31:25 GMT

The BBB says scammers are using "ghost tapping" to secretly charge your payment method without you knowing.

McDonald's Boo Buckets return with some spooky new friends for 2025

Tue, 21 Oct 2025 15:38:53 GMT

McDonald's Boo Buckets are back with two new designs.

Panera tests new drinks with lower caffeine after Charged Lemonade lawsuits

Fri, 17 Oct 2025 23:56:59 GMT

The Energy Refreshers contain significantly less caffeine than Panera's former Charged Lemonades, which the chain pulled from menus in May 2024.

Apple TV and Peacock announce a discounted monthly subscription bundle

Fri, 17 Oct 2025 03:34:05 GMT

Each platform will also offer a curated selection of shows from the other’s service to let users sample shows before they subscribe.

Soon you'll be able to shop at Walmart through ChatGPT

Tue, 14 Oct 2025 23:45:41 GMT

Customers can describe their shopping needs conversationally and make purchases without ever leaving the chat.

Disney reveals 2026 ticket price increases, with peak days over $200

Wed, 08 Oct 2025 19:20:45 GMT

Both Walt Disney World and Disneyland have introduced higher admission prices, with top-tier single-day tickets now exceeding $200 during high-demand days.

McDonald's Boo Buckets are back with 2 spooky new friends for Halloween 2025

Thu, 02 Oct 2025 00:08:04 GMT

McDonald's Boo Buckets return Oct. 21 with two new designs.

You could be owed money from Amazon | What to know about the $2.5 billion Prime settlement

Mon, 29 Sep 2025 23:26:57 GMT

Depending on your membership fees, you could receive up to $51.

Paris Hilton mini beauty fridges recalled after reports of them catching fire

Fri, 12 Sep 2025 20:52:22 GMT

There have been 27 reports of the mini fridges overheating and catching fire.

More contaminated hand soaps and skin creams recalled over sepsis risk

Wed, 10 Sep 2025 02:01:14 GMT

The expanded recall now includes 16 products total, including hand sanitizers, antiseptic soaps, skin creams and deodorant.

She parked in the DIA garage for 14 hours and was charged $2,300

Tue, 09 Sep 2025 14:36:16 GMT

Cheryl McConnell faced a $2,310 parking charge error at Denver Airport, later resolved after investigation.

From 'Endless' to 'SpendLESS': Red Lobster offers new shrimp deal after emerging from bankruptcy

Tue, 09 Sep 2025 00:23:49 GMT

The chain's "Endless Shrimp" promotion was part of broader financial troubles that led to Red Lobster's bankruptcy filing and the closure of dozens of locations.

Chrysler recalls more than 90,000 Jeep Grand Cherokee hybrids over power loss risk

Mon, 08 Sep 2025 21:58:45 GMT

Regulators said the problem stems from a software error in the hybrid control processor that may result in complete loss of drive power without warning.

TransUnion breach exposes personal data of 4.4M Americans

Fri, 05 Sep 2025 21:37:38 GMT

The incident appears to be linked to a wave of cyberattacks targeting third-party Salesforce applications.

More companies pull thousands of packages of shrimp for potential radioactive contamination

Fri, 29 Aug 2025 21:15:01 GMT

The recalls now expand beyond shrimp sold at Walmart.

Average rate on a 30-year mortgage drops to lowest level since October

Thu, 14 Aug 2025 23:18:26 GMT

The long-term rate fell to 6.58% from 6.63% last week, mortgage buyer Freddie Mac said Thursday. A year ago, the rate averaged 6.49%.

Claire's, known for piercing millions of teens' ears, files for Chapter 11, 2nd time since 2018

Wed, 06 Aug 2025 18:19:50 GMT

Claire's operates more than 2,750 Claire’s stores in 17 countries throughout North America and Europe and 190 Icing stores in North America.

Ford recalls 312,000 popular trucks and SUVs after brake assist can suddenly fail while driving

Fri, 01 Aug 2025 22:40:41 GMT

The recall affects 2025 model year Ford F-150, Expedition, Bronco and Ranger trucks, as well as the Lincoln Navigator SUV.

McDonald's unveils new drink menu test run at 500 US locations

Fri, 25 Jul 2025 21:14:19 GMT

The company closed all locations of its experimental CosMc's restaurant chain that was focused on unique drinks and snacks earlier this summer.

Hershey announces price rise in response to cocoa price surge

Wed, 23 Jul 2025 17:27:14 GMT

Cocoa prices have jumped sharply over the past two years.

Pepsi introduces prebiotic cola as health-conscious soda market grows

Mon, 21 Jul 2025 23:11:16 GMT

The launch comes just a few months after PepsiCo completed its $1.95 billion acquisition of prebiotic soda brand Poppi.

National Ice Cream Day 2025: Here's the scoop on freebies and deals

Fri, 18 Jul 2025 22:45:46 GMT

The holiday, established by President Ronald Reagan in 1984, falls on the third Sunday of July each year.

Poppi class action settlement: How to file a claim

Fri, 18 Jul 2025 20:53:08 GMT

The lawsuit alleged that Poppi improperly marketed its products as "gut healthy."

60,000 bottles of popular women's vitamins recalled over risk of iron poisoning to children

Fri, 04 Jul 2025 21:04:39 GMT

Iron poisoning is a leading cause of fatal poisoning in children under 6.

San Diego hit highest inflation rate in the U.S. in May

Thu, 12 Jun 2025 19:09:02 GMT

San Diego leads U.S. cities with a 3.8% inflation rate, surpassing the national average.

50,000 smoke-carbon monoxide detectors recalled, may malfunction

Sat, 07 Jun 2025 00:06:10 GMT

The combination smoke and carbon monoxide detectors can malfunction and fail to alert consumers to fires or carbon monoxide leaks.

VERIFY: Apple's Siri privacy settlement is real. Here's how to file a claim

Tue, 13 May 2025 02:06:49 GMT

Apple Inc. will pay $95 million to settle a lawsuit over allegations the company collected and shared private information overheard in accidental Siri activations.