The law library of today only bears a resemblance to the library of 30 years ago. Gone are the stacks and stacks of legal tomes; many of those are now digital. Today, much of a librarian’s day deals with knowledge work and technological research—and demonstrating return on investment (ROI) with those intangible tasks may be a tougher sell without a distinct strategy.
Laying out that strategy was at the center of the “Showing the ROI of Your Law Firm Library” panel at the 2019 American Association of Law Libraries (AALL) Conference, where three law librarians and knowledge managers showed how their departments go above and beyond to demonstrate value to the firm at large.
