The EU’s top court, the European Court of Justice, has ruled that Amazon does not have to provide consumers with a helpline phone or fax number on its site, rejecting a claim brought by the German Federal Union of Consumer Organizations and Associations.

The German consumer association claimed that Amazon’s German website breached consumer protection laws by not giving consumers “an efficient means” to contact the company, as it did not inform consumers in a “clear and comprehensible manner” about its phone and fax numbers.