Conquer the Chaos in Your Social Inbox
Equip yourself with everything needed to easily manage all your organic and paid post comments, mentions, private messages, and reviews in one centralized inbox.
Manage your conversations with ease
Organize your inbox with Inbox Assistant. Automatically.
Assign inbox conversations for easy sharing and organization with your team.
Label items to notice emerging trends and generate reports.
Organize your inbox with Inbox Assistant. Automatically.
Assign inbox conversations for easy sharing and organization with your team.
Label items to notice emerging trends and generate reports.
Get ahead of your social interactions
Enhance productivity and team collaboration
Use Inbox Assistant to handle multiple conversations and Saved Replies to respond promptly and keep customers happy. Label, assign, and bookmark items, so all team members can easily manage inbox activities.
Manage Facebook and Instagram ad comments
Synchronize all your ad comments. Effortlessly hide or delete the comments that devalue your social ads. Receive statistics chronologically as soon as you want them.
Gain measurable results with your interactions
Use UTM tracking codes when posting links in your replies and messages to measure the success of your social campaigns. Effortlessly identify which conversations and social profiles drive sales, leads, and traffic.
More features to manage your social inbox
Inbox filters
Easily locate particular messages by utilizing the various filtering options available, such as item type, date range, label applied, or action performed.
Inbox bulk actions
Easily hide, delete, label, assign, and review all of your social conversations in bulk.
View comments by post
Increase productivity by assigning moderation to specific threads, moderating individual posts with just a few clicks, and monitoring ad comments and posts.
Salesforce & Hubspot integration
Connect Salesforce or HubSpot CRM to easily add contacts from your social interactions.
GIPHY integration
Search, choose, and send your client or brand’s favorite GIFs when replying to your Facebook and X(Twitter) interactions.
They love Agorapulse’s social inbox
“Agorapulse has allowed us to monitor all of our social interactions and reviews in one platform, turning a half-hour process into a 5 minute one.”
"With Agorapulse, managing 100 profiles is so much more organized and streamlined. The social inbox and listening features put everything in one place, saving me half the time compared to before."
“Agorapulse has streamlined moderation in a way that makes my life so much more simple. Instead of visiting multiple websites and double-checking inboxes, Agorapulse has pulled everything into one place.”
“Agorapulse has allowed us to monitor all of our social interactions and reviews in one platform, turning a half-hour process into a 5 minute one.”
"With Agorapulse, managing 100 profiles is so much more organized and streamlined. The social inbox and listening features put everything in one place, saving me half the time compared to before."
“Agorapulse has streamlined moderation in a way that makes my life so much more simple. Instead of visiting multiple websites and double-checking inboxes, Agorapulse has pulled everything into one place.”
Integrations
Engage with your customers like a pro
Centralize all your social interactions from different networks in one place. Connect your favorite apps and double your productivity all within Agorapulse.
Frequently asked questions
Does Agorapulse synchronize comments on Instagram/Facebook Ads?
Yes. Once you’ve connected your Facebook ad account to Agorapulse, your inbox will capture all your incoming Instagram and Facebook ad comments. We also synchronize comments on Facebook dynamic ads. This makes us the only tool on the market to collect 100% of your ad comments, including native Facebook. And, as we know, negative ad comments can hurt your ad performance.
My social profiles get a lot of comments. Does your inbox have filters or other ways to focus on particular comments?
Get to specific messages quickly by using options to drill down by item type, date range, label used, or action taken.
Can I create saved replies on Agorapulse?
Saved replies is another one of our time-saving features available to Advanced and Custom plans.
Does Agorapulse let me label items in my inbox?
If you like to organize your inbox content by theme, language, or any other category, use our flexible labels for easy retrieval.
Can I automate some of my inbox processes on Agorapulse?
Our Inbox Assistant, available on Advanced and Custom plans, lets you automate many common inbox tasks. Depending on the social network, you will be able to review, hide, delete, assign, and/or bookmark an inbox item depending on particular keywords.
How does my team avoid replying to the same item?
Collision detection is provided on our Professional and above plans by telling you which teammate is doing what and where. You’ll see who’s online and if any of your team members are currently replying to the item you’re viewing. Teams of 80 rely on Agorapulse to avoid reply overlap.
Discover more features
Social Media Publishing
Optimize every piece of content you post to your social media profiles.
Social Media Reporting
Create beautiful reports that show you what's working—and what isn’t—with your social media efforts.
Social Media Monitoring
Find out what everyone’s saying about you—and your competitors.
Social Media ROI
Measure and prove the real business impact of your social media efforts.