Steve Bartel’s Post

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Founder & CEO of Gem ($150M Accel, Greylock, ICONIQ, Sapphire, Meritech, YC) | Author of startuphiring101.com

At small startups, pretty much everyone is interviewing, yet very few people have formal interview training unless they came from a big CO. This is a big miss IMO:  ❌ ‎Many first-time interviewers don’t consider the candidate experience alongside getting the signal they need.  ❌ ‎Things like leaving time for Qs isn’t obvious to every first-time interviewer.  ❌ ‎There are literally things you can say/do that are illegal — like asking someone how much they’re currently making or if they have kids 😮  ❌ ‎Too many interviewers don’t even read someone’s resume before jumping in.    ❌ ‎Small courtesies like asking if your candidate needs water or a bio break isn’t something everyone knows to do.    ❌ ‎Many first-time interviewers don’t know the value of promptly filling out their feedback/scorecards while it’s fresh.   I could go on and on about the pitfalls here… While a full-blown “interview training” is definitely overkill for a small startup, it can definitely help to codify & share some best practices with anyone conducting interviews at your startup. Speaking of which (drum roll please 😅 ‎)… welcome to Startup Hiring 101: A Founder’s Guide, Part 15 - Interviewer best practices (link in comments 👇 ). In this blog post, we cover best practices for interviewers on how to prep for each interview, set the table / introduce yourself, get the signal you need, while providing a positive candidate experience, as well as post-interview best practices. In the post, we’ve literally open-sourced Gem’s own internal “interviewer best practices” doc, which you can copy/paste, make your own, and use as a starting point with your employees as a startup. Big thank you to Caroline Stevenson‎ for helping us build out our “Designing the interview loop” guide at Gem, which is served as the starting point for this open sourced version. Wdyt? What is the ONE best practice every first-time interviewer should keep in mind when conducting interviews at a startup?

Steve Bartel

Founder & CEO of Gem ($150M Accel, Greylock, ICONIQ, Sapphire, Meritech, YC) | Author of startuphiring101.com

3w

Here's part 15: https://bit.ly/3JmrDzA Links to other resources  - The full “Startup Hiring 101: A Founder’s Guide” is open source and free on Notion: www.startuphiring101.com  - Check out all the blog posts in this series: www.gem.com/blog?categories=Startup+Hiring  - Gem is free for startups for 2 years! www.gem.com/startups/hiring-guide

Bethany Nelson

Sr. Sales & Client Solutions Leader | Google & LinkedIn Alumni | 20+ years driving revenue and transformation for customers, businesses and teams.

3w

2 thoughts based on recent experiences: Interviewers, please be specific with your question. For example, instead of asking "how do you prioritize?" ask: 1. How do you prioritize your time when you have multiple demands? 2. How do you prioritize how you service your customers? 3. How do you prioritize when making difficult decisions? 4. How do you prioritize where your team spends their time or where they are focused? 5. How do you prioritize where you make financial investments? Interviewers, please do not be offended or make assumptions about a candidates' qualifications/intelligence when they asks you to clarify or rephrase your question. It is often a really good sign of a candidate who is detail oriented, curious and/or wants to be respectful of your time. Their intent is likely to showcase a clear, relevant and concise answer.

Mugdha Majgaonkar

"Customer Support Specialist | Dedicated to Delivering Exceptional Service | Resolving Issues & Building Relationships | VCS - Amazon"

3w

I had recent interview were HR's question was let me about your family background in detail!! I mean why should my family background matter? 🤔

Caroline Stevenson

Operating Partner @ Abstract Ventures

3w

Another good rule of thumb: you should be doing way less talking than the candidate!

Dana McCall

HR & TA @ A-Alpha Bio - we’re hiring!

3w

Assigning focus areas, ensuring that interviewers have a standard set of questions for each candidate, and having interviewers share their questions with others on the loop (both to prevent repeat questions and have more junior interviewers see what more experienced interviewers are asking) have all been helpful on a per-role basis!

Jess Yuen

Advisor and executive coach

3w

These pitfalls definitely resonate. One of the very first things I did at Gusto was to document everything one needed to know about recruiting, especially conducting interviews in one single source of truth document. It even had a diagram about the breakdown of an interview (including saving the last 5 minutes for the interviewee to ask questions!)

Jennifer Goldman

Sr. Recruiter & Talent Acquisition Professional | Building High-Performing Teams for Success

3w

Make sure interview team has a kickoff meeting at the start of any search to ensure everyone is aligned on what the role is and what the hiring manager is really looking.

Love these resources! I’ve learned to recommend that interviewers review the interview plan (or job description) right before the interview, to remind themselves of what competencies and skills are actually needed for the role. This sets the interviewer up to focus on the right areas and is often more helpful than reviewing the resume right before the interview, especially if scorecards haven't been fleshed out.

Susan R.

Product design director | Bridging talent gaps, leading strategic vision, and ensuring precision execution for fintech, health tech, and SaaS

3w

Don’t expect candidates to read your mind. If you’re only hiring mindreaders, be honest about that.

Commenting for reach! Every early-stage startup should check these resources out. They're great!

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