- Canada-based Beem Credit Union has partnered with VeriPark to become the most “digital-first, people-first” credit union in the province of Vancouver.
- VeriPark offers an Intelligence Customer Experience Suite that provides tools to enhance branch automation, lending, and customer engagement.
- Headquartered in London, VeriPark made its Finovate debut at FinovateMiddleEast 2019 in Dubai.
The latest fintech news from Canada involves a May-December relationship between a credit union that’s less than a year old and a fintech that’s been around since the dot.com days.
British Columbia, Vancouver-based Beem Credit Union has announced a partnership with VeriPark, a software developer based in the U.K. The goal of the partnership is to help the credit union, which was founded earlier this year, become the most “people-first, digital-first credit union in the province.”
Founded in 1998, VeriPark offers an Intelligence Customer Experience Suite that has enabled its customers to achieve 98.5% reduction in cost-to-serve, 55% more sales, 20% greater satisfaction, and 45% more profits. The suite includes VeriChannel, the company’s omni-channel delivery offering, VeriTouch, a customer engagement/CRM solution; branch automation courtesy of VeriPark’s VeriBranch offering; and loan origination and servicing technology via the company’s VeriLoan solution. Institutions in retail banking, corporate/SME banking, private banking/wealth management, and insurance are among those taking advantage of VeriPark’s technology to enhance their operations.
With more than 160,000 members, Beem CU was formed late last year via a merger between Interior Savings and Gulf & Fraser. The merger went into effect on the first of January and the combined institution will boast a network of 55 branches and 14 insurance locations in the region. Beem CU has $10 billion in total assets; Brian Harris, who was CEO of Interior Savings, will take on the role of Chief Executive with Beem CU.
VeriPark made its Finovate debut at FinovateMiddleEast in 2019 in Dubai. At the conference, the company demoed its cloud-based, SaaS service Customer Insights that enables organizations to gather data from a variety of sources to better understand the preferences of their customers.
Earlier this year, the National Bank of Kuwait (NBK) announced that it was going live with a new corporate banking CRM solution built by VeriPark. NBK now benefits from customer profile, sales, and prospect management tools, a 360 degree single view of corporate customers, as well as customer retention solutions. The bank is the largest financial institution in Kuwait with 68 branches in the country and a total of 143 branches around the globe.
VeriPark is headquartered in London. Ozkan Erener is CEO.
Photo by Lee Robinson on Unsplash