About this release

Learn about new features, enhancements, fixed issues, and known issues.

Note:

Looking for features in Technical Preview? We have curated a list so that you can find them in one place. Explore our Features in Technical Preview page and share your feedback using the attached Podio form link.

What’s new in 24.3.5

This version includes enhancements to the log collection. The log file now contains more comprehensive information that can assist IT administrators and customer support teams to analyze the scenario better.

Push Citrix Workspace app settings through UEM

Previously, you could configure the store URL in the Citrix Workspace app.

Starting with this release, you can configure the Citrix Workspace app settings on the managed devices through any unified endpoint management (UEM) solutions tool that is deployed in your infrastructure.

Note:

As an administrator, if you have an option of configuring the Citrix Workspace app settings using UEM and the Global App Configuration service (GACS) where, UEM always takes a higher preference over GACS.

For more information about configuration, see Push Citrix Workspace app settings through UEM.

Fixed issues in 24.3.5

There are no fixed issues in the release.

Known issues in 24.3.5

There are no new known issues in the release.

Note:

For a complete list of issues in the earlier releases, see the Known issues section.

Earlier releases

This section provides information on the new features and fixed issues in the previous releases that we support as per the Lifecycle Milestones for Citrix Workspace app.

24.3.0

What’s new

Support for biometric authentication after inactivity

After the inactivity timer expires, the end user is asked to authenticate themselves using biometric features such as facial recognition and fingerprint scanning.

The most robust form of biometric authentication available to the end user depends on the OEM of their device, and they are prompted accordingly.

For more information about configuring inactivity timer, see Inactivity timeout for Citrix Workspace app sessions.

Fixed issues

There are no fixed issues in the release.

24.2.0

What’s new

Starting from the 24.2.0, Citrix Workspace app supports Android versions 9 and later.

Soft keyboard support for barcode scanner

Previously, when barcode scanners (for example, Zebra scanners) were detected in a session, the soft keyboard didn’t appear. The issue was because it was identified as an external keyboard.

Starting with the 24.2.0 version, the soft keyboard appears when barcode scanners are connected as a physical input device. A new keyboard setting is added to support this feature. End users can go to Citrix Workspace app Setting > Keyboard > and select Allow session on-screen keyboard when a physical input device is connected option.

Sustainability initiative from Citrix Workspace app

Previously, virtual desktops were left in a disconnected state when users closed them by tapping the home button. This consumed unnecessary energy and power resources.

Starting from the 24.2.0 version, we have introduced a sustainability initiative that encourages users to conserve energy that might be utilized due to running unused virtual desktops.

For more information, see Sustainability initiative from Citrix Workspace app.

Fixed issues in 24.2.0

When using the Samsung DeX feature, you might observe issues with the session toolbar and window buttons if you use an external monitor to view the window in full-screen mode. The issue occurs on a Samsung device with the One UI version 6 interface. [HDX-59277]

24.1.0

What’s new

DPI matching

The DPI matching feature ensures that the virtual session gets rendered according to the DPI of the device. Previously, even on high-DPI mobile phones and tablets, the DPI of the device wasn’t considered for session display. Starting with the 24.1.0 release, a new display setting helps to achieve DPI matching. For more information, see DPI matching.

Scancode input mode for external keyboard

Starting with the 24.1.0 release, you can select Scancode as the keyboard input mode while using an external physical keyboard. This feature is helpful when you use Android devices with an external Windows PC’s standard keyboard. Similar to using the Samsung DeX feature.

With Scancode, you can use the keyboard layout of the VDA instead of the Android’s soft keyboard. In this way, you can completely follow the input style of Windows instead of Android. It’s beneficial when typing in East-Asian languages, as it significantly improves the overall user experience. The end user might find themselves using the keyboard layout of the server instead of the client. For more information, see Scancode input mode for external keyboard.

Support for external webcam

Citrix Workspace app for Android now supports externally connected webcams within your sessions. Connect a USB webcam and use it for video conferencing by tapping the camera icon, then select the external webcam name. It enhances the session experience by using the resources available to end users. For more information, see Support for external webcam.

Fixed issues in 24.1.0

There are no fixed issues in the release.

23.12.0

What’s new

Improved error messages

Previously, error messages had insufficient actionable descriptions.

Starting with the 23.12.0 release, error messages include a clear and user-friendly title, a specific description for each error, and error codes where possible. Error codes help administrators to troubleshoot the issue. The improved messages to end users provide enough details to troubleshoot problems. If there are any unresolved issues, we suggest users reach out to their IT administrator for further assistance.

For example, when the user is unable to sign in, the following error message appears:

Fixed issues

• When you use the email-based discovery feature to sign in, Citrix Workspace app for Android might fail to open. The following error message appears:

  “ERROR - An error has occurred while connecting. Check your server address and data connection. Error code 548”

  The issue occurs when you upgrade NetScaler from 13.0.84.16 to 13.1.49.13. [CVADHELP-23811]

• When you enroll into Citrix Workspace app for Android through NetScaler Gateway, error 548 might appear. [CVADHELP -23680]

23.11.0

What’s new

Technical preview

• Support for adaptive audio
• Support for multi-window session sharing apps on Samsung DeX
• Push Citrix Workspace app settings through UEM

For the complete list of Technical Preview features, see the Features in Technical Preview page.

Fixed issues

There are no fixed issues in this release.

23.10.5

What’s new

Support for external microphone

Previously, Citrix Workspace app for Android supported audio redirection through the device’s microphone only.

Starting with the 23.10.5 version, Citrix Workspace app for Android supports external microphones. Microphones can be USB or Bluetooth-based peripheral devices.

After you connect a USB or a Bluetooth microphone, the audio redirects from the external microphone to the session. When you remove the external microphone from the device, the audio automatically redirects to the device’s microphone.

This feature is helpful when you connect an external microphone, for example, to a:

• phone
• tablet
• smart TV
• external monitor in a conference room.

Fixed issues in 23.10.5

There are no fixed issues in this release.

23.10.0

What’s new

Screenshot detection and prevention through Unified Endpoint Management solutions

Starting with the 23.10.0 version, administrators can prevent end users from taking screenshots at the Citrix Workspace app level.

This feature prevents sensitive or private information leaks. Administrators can configure this feature using an AppConfig-based key-value pair:

• key: restrictScreenshot
• value type: Boolean

• value:

  ◈ If set to true, end users can’t take screenshots.

  ◈ If set to false, end users can take screenshots.

Fixed issues in 23.10.0

There are no fixed issues in this version.

23.9.5

What’s new

Addition of Ctrl+Alt+Del shortcut in session toolbar

Starting from the 23.9.5 version, the session toolbar has a new option to do the Ctrl+Alt+Del function with the tap of a button.

This option helps users to sign out, switch users, lock the device, or access the Task Manager.

Support for full-screen mode for app sessions

Previously, when you started an app session, you could view it in windowed mode.

Starting from the 23.9.5 version, Citrix Workspace app for Android introduces a new option to view the app session in full-screen mode. This feature is helpful when you:

• start a session in full immersion mode with touch devices
• try to duplicate the screen and cast it
• view the Citrix Workspace app on a smaller screen.

To enable the option, go to Citrix Workspace app for Android Settings > Advance > Fullscreen Window and toggle on. The following screenshot displays the option:

Accessibility and TalkBack

Citrix Workspace app provides an enhanced user experience with the TalkBack feature. The TalkBack feature helps end users who have difficulty seeing the screen. The narrator reads the screen elements aloud when using the UI.

To use the Android talkback feature, end users must enable it from Android Settings > Accessibility > Talkback.

For more information, see Accessibility and TalkBack in the help documentation.

Technical preview

• Separate session window from Citrix Workspace app for Samsung DeX

For the complete list of Technical Preview features, see the Features in Technical Preview page.

Fixed issues in 23.9.5

In a multimonitor setup, when you tap the extend icon on the session toolbar, a gray bar might appear at the bottom of the extended session. The issue occurs when you start a session on the Samsung DeX, with some of the Samsung tablets as the external monitor. [CVADHELP-23269]

23.8.0

What’s new

Support for Android 14

Citrix Workspace app for Android 23.8.0 supports Android 14. Upgrading to Citrix Workspace app version to 23.8.0 ensures continuous support for devices that are updated to Android 14.

Support for FIDO2-based authentication

Starting with the 23.8.0 version, Citrix Workspace app for Android now supports password-less authentication within a Citrix Virtual Apps and Desktops session using FIDO2-based authentication methods.

For more information, see Support for FIDO2-based authentication.

Support for Transport Layer Security 1.3

Citrix Workspace app for Android now supports Transport Layer Security (TLS) 1.3. It boosts performance and efficiency. TLS 1.3 provides robust security with its strong cipher suites and one-time session keys.

For more information, see Support for Transport Layer Security 1.3.

For more information on help documentation, see TLS version.

Support for full-screen display

Starting with the 23.8.0 version, the H264 codec supports improved video rendering in full screen mode. If you’re a frequent consumer of videos or heavily depend on video content, this feature is recommended for you. It’s designed to improve your video experience for performance, video quality, and resource utilization.

For more information see, Support for full-screen display.

Managing predictive text

The predictive text helps in a better typing experience by suggesting words that you can type next. When you enable this feature during an app or desktop session, it’s possible for passwords to show up on the prediction ribbon. To control this behavior this feature is disabled by default.

Notes:

• On your device’s default keyboard settings, if the Predictive text option is disabled, you can’t use this feature even when you enable it through Citrix Workspace app for Android.
• In a session, when the CJK input layout is set as a default on the GBoard keyboard, the English layout appears instead of the CJK layout. To view the CJK keyboard layout, go to app Settings > Keyboard and enable the Predictive text option. [CVADHELP-23667]

Technical preview

• Add many stores using UEM

For the complete list of Technical Preview features, see the Features in Technical Preview page.

Fixed issues in 23.8.0

This release addresses a few issues that help to improve overall performance and stability.

23.7.5

What’s new

Support for store configuration using unified endpoint management solutions

Citrix Workspace app for Android now supports remote configuration of your Workspace Store URL using unified endpoint management solutions. As an administrator, you can manage store URLs remotely using the AppConfig-based key-value pairs using unified endpoint management solutions.

To configure your Workspace Store URL using unified endpoint management solutions, follow these steps:

Note:

This feature is a request-only preview. To get it enabled in your environment, fill out the Podio form.

Configure your store using mobile device management

Citrix Workspace app for Android supports remote configuration of your Workspace Store URL using unified endpoint management solutions.

To remotely configure your Workspace Store URL using existing unified endpoint management solutions, follow these steps:

1. Sign in to your unified endpoint management solutions provider.
2. Create an app configuration policy for your app.

3. Add a new key and value pair to the XML property list and fill in the following values:

   • key: url
   • value type: String
   • value: your store URL (for example, prodcwa.cloud.com)

   Note:

   For demonstrative purposes, Microsoft Intune is used as the unified endpoint management solution in this example. The UI shown differs depending on your unified endpoint management solutions provider.

   

Limitations in the feature

• If a cloud store is already set up and the administrator configures a new cloud store, your existing cloud store and any associated data or settings are deleted. You receive a notification to inform you of the deletion in Citrix Workspace. You must then sign in again so that the new cloud store is added to Citrix Workspace.
• To apply new configurations, you must close and open Citrix Workspace app.

Support to configure store type

Starting with the 23.6.0 version, Citrix Workspace app for Android supports configuring store type using the AppConfig-based key-value pair to configure the Citrix Workspace app. Now, administrators can control how the app appears.

The following is the key-value pair:

• key: storeType
• value type: Integer

• value:

  ◈ If set to 1 (default), users can view the native or the default store loading. ◈ If set to 2, users can view the store inside a web interface.

Note:

This feature doesn’t require enablement.

Control store configurations using unified endpoint management solutions

The Citrix Workspace app for Android started supporting remote configuration of the Workspace Store URL using unified endpoint management solutions from the 23.4.5 version. As an administrator, you can manage store URLs remotely using AppConfig-based key-value pairs using unified endpoint management solutions.

For more information, see Support for store configuration using unified endpoint management solutions.

Starting with the 23.7.5 version, administrators can configure if end users can modify store URLs using an AppConfig-based key-value pair:

• key: restrict_user_store_modification
• value type: Boolean

• value:

  ◈ If set to true, end users can’t modify the store (add or delete or edit).

  ◈ If set to false, end users can modify the store.

Note:

If the flag restrict_user_store_modification is set to true, all the existing stores are deleted before adding a new unified endpoint management-configured store.

Fixed issues

This release addresses a few issues that help to improve overall performance and stability.

23.6.5

What’s new

This release addresses a few issues that help to improve overall performance and stability.

Fixed issues

This release addresses a few issues that help to improve overall performance and stability.

23.6.0

What’s new

Support to configure store type [Technical Preview]

Starting with the 23.6.0 version, Citrix Workspace app for Android supports configuring store type using the AppConfig-based key-value pair to configure the Citrix Workspace app. Now, administrators can control how the app appears.

The following is the key-value pair:

• key: storeType
• value type: Integer

• value:

  ◈ If set to 1 (default), users can view the native or the default store loading. ◈ If set to 2, users can view the store inside a web interface.

Note:

This feature doesn’t require enablement.

Fixed issues in 23.6.0

There are no fixed issues in this release.

23.4.5

What’s new

Global App Configuration service channel support

Starting with the 23.4.5 version, administrators can use the Global App Configuration service to define settings and test them before rolling out the configuration to all end users. This process ensures that features and functionalities are well-tested before production.

Note:

The Citrix Workspace app for Android supports the Default and Test channel configurations. By default, all users are on the Default channel.

For more information, see the Global App Configuration service documentation.

For more information on how to configure, see Global App Configuration service channel support.

Support for store configuration using Unified Endpoint Management solutions [Technical Preview]

Citrix Workspace app for Android now supports remote configuration of your Workspace Store URL using unified endpoint management solutions. As an administrator, you can manage store URLs remotely using the AppConfig-based key-value pairs using unified endpoint management solutions.

To configure your Workspace Store URL using unified endpoint management solutions, follow these steps:

Note:

This feature is a request-only preview. To get it enabled in your environment, fill out the Podio form.

Configure your store using unified endpoint management solutions

Citrix Workspace app for Android supports remote configuration of your Workspace Store URL using unified endpoint management solutions.

To remotely configure your Workspace Store URL using existing unified endpoint management solutions, follow these steps:

1. Sign in to your unified endpoint management solutions provider.
2. Create an app configuration policy for your app.

3. Add a new key and value pair to the XML property list and fill in the following values:

   • key: url
   • value type: String
   • value: your store URL (for example, prodcwa.cloud.com)

   Note:

   For demonstrative purposes, Microsoft Intune is used as the unified endpoint management solution in this example. The UI shown differs depending on your unified endpoint management solutions provider.

   

Limitations

• If a cloud store is already set up and the administrator configures a new cloud store, your existing cloud store and any associated data or settings are deleted. You receive a notification to inform you of the deletion in Citrix Workspace. You must then sign in again so that the new cloud store is added to Citrix Workspace.
• To apply new configurations, you must close and open Citrix Workspace app.

Support for front and rear camera redirection

Citrix Workspace app for Android now allows you to switch the camera position from front to rear and conversely, within the HDX session. Both 32-bit and 64-bit applications are supported.

A floating button appears when you invoke the camera. A single tap on the floating button to switch between the front and rear camera positions. You can also move the floating button freely around the screen and place it anywhere.

Known issue in the feature

The floating button is partially or fully obstructed when the Casting feature or the Document Scan feature is enabled.

Fixed issues

There are no fixed issues in this release.

23.3.5

What’s new

This release addresses a few issues that help to improve overall performance and stability. In addition, this release enhances the user experience related to the frequency of the Rate your experience pop-up.

Technical preview

• Introducing picture-in-picture mode
• Rapid scan

For the complete list of Technical Preview features, see the Features in Technical Preview page.

Fixed issues in 23.3.5

There are no fixed issues in this release.

23.3.0

This release addresses a few issues that help to improve overall performance and stability.

Fixed issues

There are no fixed issues in this release.

23.2.0

What’s new

This release addresses a few issues that help to improve overall performance and stability.

Fixed issues

There are no fixed issues in this release.

23.1.0

What’s new

Support for webcam redirection

You can now redirect the front camera of your device into the session. Both 32-bit and 64-bit applications are supported. By default, the auto-redirection of the webcam is enabled.

Fixed issues

A few apps and desktop sessions fail to start. The following error message appears: “Try connecting again”.[HDX-47308]

Known issues

Known issues in 23.12.0

• When using the Samsung DeX feature, you might observe issues with the session toolbar and window buttons if you use an external monitor to view the window in full-screen mode. The issue occurs on a Samsung device with the One UI version 6 interface.

  As a workaround, use Samsung DeX in a windowed mode and resize the window. [HDX-59277]

Known issues in 22.6.5

• When you open a Web app or a SaaS app, the taskbar buttons and ellipsis do not work as expected. The issue occurs after you toggle on Web Interface in the Add Account screen. [RFANDROID-10266]

Known issues in 21.4.0

No new known issues have been observed in this release.

Note:

When you’re enrolled in the Work profile in Citrix Workspace app, launching your sessions using the Chrome browser from an ICA file in the Personal profile no longer works. However, the issue isn’t present with Citrix Secure Web on adding the ICA file URL in the exclusion list.

Known issues in 20.3.0

On a Samsung DeX device, you might not be able to cancel USB device redirection if you dismiss the permission prompt without tapping the Cancel button. [RFANDROID-5397]

Known issues in 20.2.0

Attempts to reconnect fail when you tap Connect in the Auto Client Reconnect dialog. The issue occurs in sessions connected to Citrix XenApp and XenDesktop Version 7.6 CU 8. [RFANDROID-5151]

Limitations

While starting Web and SaaS apps from within the Citrix Workspace app, if the app uses Google IdP and requires the end user to sign in then the authentication fails with the error message “Access Denied”.

Technical preview

Technical previews are available for customers to use in their non-production or limited production environments, and to give customers an opportunity to share feedback. Citrix does not accept support cases for feature previews but welcomes feedback for improving them. Citrix might or might not act on feedback based on its severity, criticality, and importance.

Third-party notices

Citrix products often include third-party code licensed to Citrix for use and redistribution under an open source license. To better inform its customers, Citrix publicizes open source code included within Citrix products in an open source licensed code list.

For information about Open Source Licensed Code, see Open Source Licensed Code.

Citrix Workspace app might include third-party software licensed under the terms defined in the following document:

Citrix Workspace app for Android Third-Party Notices

Deprecation

For information about deprecated items, see the Deprecation page.

Legacy documentation

For product releases that have reached End of Life (EOL), see Legacy documentation.