In Brief

The Problem

Managing the immense demands on their time is one of the biggest challenges CEOs face. Yet knowledge about how CEOs actually use time is almost nonexistent.

The Study

The authors tracked the activities of CEOs at 27 large companies 24/7 for 13 weeks and then held intensive debriefs with them. The resulting data set offers deep insights not just into time management but into the CEO’s role itself.

The Findings

Leaders must learn to simultaneously manage seemingly contradictory dualities—integrating direct decision making with indirect levers like strategy and culture, balancing internal and external constituencies, proactively driving an agenda while responding to unfolding events, exercising leverage while being mindful of constraints, focusing on tangible decisions and the symbolic significance of every action, and combining formal power and legitimacy.

In the lexicon of management, the CEO is the epitome of leadership. Yet surprisingly little is known about this unique role. While CEOs are the ultimate power in their companies, they face challenges and constraints that few others recognize.

A version of this article appeared in the July–August 2018 issue (pp.42–51) of Harvard Business Review.