If you travel a lot you recognize the value and importance of good service. It can make your journey that much more enjoyable. So its refreshing when an airline or hotel program gives some of their best members the chance to recognize good service. For example, SPG offers their Gold members the chance to give associates who go above and beyond Gold Thank You Certificates. Its an easy process to order them and an even easier process to give them out. Here’s how:
How To Order Gold Certificates
- Go to spg.com/goldthankyou to request your Gold Thank You Certificates instantly, or have them mailed to you.
- Present a certificate to any associate anytime you’d like to reward exceptional service.
- Or give a certificate by phone or email — just provide the code printed on the back.
Bottom Line
There are a lot of hard working people in the hospitality industry. When you experience good service, and reward it, its rewarding for both the customer and the service provider. Have you used any of the SPG Thank You certificates or other loyalty program certificates in the past? What was the result?
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About The Weekly Flyer
The Weekly Flyer writes about travel from a business traveler perspective. He travels the world every week accumulating points and miles along the way.
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+1.
When I worked for Starwood at the front desk a repeat guest gave me a Platinum certificate and I got 500 SPG points.
Definitely feels good to know a guest actually appreciates you, since so many other guests are just awful. And they don’t have that many certificates to begin with.
how many does a spg gold member get when he requests them
I gave one to a front desk employee at LHR. The guy took it from me, looked at it, rolled his eyes and grunted “thanks.” I figured they must be worthless and have never given one since.