View from the Wing https://viewfromthewing.com/ Thought Leader in Travel Thu, 29 Oct 2026 13:28:37 +0000 en-US hourly 1 https://wordpress.org/?v=7.1.3 69176167 https://viewfromthewing.com/american-airlines-says-it-can-cancel-tickets-if-customers-get-a-windfall-deal-doesnt-have-to-follow-rules/ American Airlines Says It Can Cancel Tickets If Customers Get A ‘Windfall’ Deal, Doesn’t Have To Follow Rules https://feeds.feedblitz.com/~/972090365/0/viewfromthewing~American-Airlines-Says-It-Can-Cancel-Tickets-If-Customers-Get-A-Windfall-Deal-Doesnt-Have-To-Follow-Rules/ https://feeds.feedblitz.com/~/972090365/0/viewfromthewing~American-Airlines-Says-It-Can-Cancel-Tickets-If-Customers-Get-A-Windfall-Deal-Doesnt-Have-To-Follow-Rules/#respond Thu, 29 Oct 2026 14:04:45 +0000 https://viewfromthewing.com/?p=259086
       
]]> https://feeds.feedblitz.com/~/972090365/0/viewfromthewing~American-Airlines-Says-It-Can-Cancel-Tickets-If-Customers-Get-A-Windfall-Deal-Doesnt-Have-To-Follow-Rules/feed/ 0 259086American Airlines canceled award tickets I’d booked for my family and me nearly three weeks after issuing them. The airline had been pricing multi-city awards at a discount - just the cost of the first segment - for several weeks, and the Department of Transportation lets them cancel mistake fares under terms consistent with their contract of carriage. But American's own rules require them to do it within 72 hours of discovering the mistake.

       
]]> https://viewfromthewing.com/cancun-tax-collectors-confronted-at-the-airport-passengers-say-theyre-forced-to-pay-nearly-double-the-official-amount/ Cancun Tax Collectors Confronted At The Airport—Passengers Say They’re Forced To Pay Nearly Double The Official Amount https://feeds.feedblitz.com/~/972085517/0/viewfromthewing~Cancun-Tax-Collectors-Confronted-At-The-Airport%e2%80%94Passengers-Say-They%e2%80%99re-Forced-To-Pay-Nearly-Double-The-Official-Amount/ https://feeds.feedblitz.com/~/972085517/0/viewfromthewing~Cancun-Tax-Collectors-Confronted-At-The-Airport%e2%80%94Passengers-Say-They%e2%80%99re-Forced-To-Pay-Nearly-Double-The-Official-Amount/#comments Thu, 29 Oct 2026 12:04:12 +0000 https://viewfromthewing.com/?p=259046 ]]> https://feeds.feedblitz.com/~/972085517/0/viewfromthewing~Cancun-Tax-Collectors-Confronted-At-The-Airport%e2%80%94Passengers-Say-They%e2%80%99re-Forced-To-Pay-Nearly-Double-The-Official-Amount/feed/ 11 259046A vacation rental owner confronted tourist tax collectors at Cancun airport, warning that the confusing charges will drive visitors away. Quintana Roo says its Visitax is 293 pesos, yet some travelers report being asked for as much as 550 pesos at the airport. With private companies authorized to collect payment alongside the government, visitors are left wondering what they owe.

]]> https://viewfromthewing.com/hilton-reportedly-plans-to-let-more-hotels-charge-for-parking-even-in-small-towns-roundup/ Hilton Reportedly Plans To Let More Hotels Charge For Parking—Even In Small Towns [Roundup] https://feeds.feedblitz.com/~/972084314/0/viewfromthewing~Hilton-Reportedly-Plans-To-Let-More-Hotels-Charge-For-Parking%e2%80%94Even-In-Small-Towns-Roundup/ https://feeds.feedblitz.com/~/972084314/0/viewfromthewing~Hilton-Reportedly-Plans-To-Let-More-Hotels-Charge-For-Parking%e2%80%94Even-In-Small-Towns-Roundup/#comments Thu, 29 Oct 2026 11:04:05 +0000 https://viewfromthewing.com/?p=259028 ]]> https://feeds.feedblitz.com/~/972084314/0/viewfromthewing~Hilton-Reportedly-Plans-To-Let-More-Hotels-Charge-For-Parking%e2%80%94Even-In-Small-Towns-Roundup/feed/ 6 259028Parking fees at Hilton hotels are coming. American Airlines will serve butter chicken in coach. 100,000 American AAdvantage offer with TLC Jet, and Alaska dropping individual soda cans.

]]> https://viewfromthewing.com/ugh-alaska-airlines-will-fly-8-hours-from-anchorage-to-tokyo-on-a-737-max/ Ugh: Alaska Airlines Will Fly 8 Hours From Anchorage To Tokyo On A 737 MAX https://feeds.feedblitz.com/~/972067196/0/viewfromthewing~Ugh-Alaska-Airlines-Will-Fly-Hours-From-Anchorage-To-Tokyo-On-A-MAX/ https://feeds.feedblitz.com/~/972067196/0/viewfromthewing~Ugh-Alaska-Airlines-Will-Fly-Hours-From-Anchorage-To-Tokyo-On-A-MAX/#comments Wed, 28 Oct 2026 21:04:08 +0000 https://viewfromthewing.com/?p=259034 ]]> https://feeds.feedblitz.com/~/972067196/0/viewfromthewing~Ugh-Alaska-Airlines-Will-Fly-Hours-From-Anchorage-To-Tokyo-On-A-MAX/feed/ 22 259034Alaska Airlines is going to fly a Boeing 737 MAX 8 from Anchorage to Tokyo. The flight is scheduled for 8 hours and 15 minutes, and even passengers buying first class will spend the trip in a mediocre recliner.

]]> https://viewfromthewing.com/american-airlines-flight-attendant-accused-of-using-free-flights-to-scam-a-75-year-old-out-of-25000/ American Airlines Flight Attendant Accused Of Using Free Flights To Scam A 75-Year-Old Out Of $25,000 https://feeds.feedblitz.com/~/972064331/0/viewfromthewing~American-Airlines-Flight-Attendant-Accused-Of-Using-Free-Flights-To-Scam-A-YearOld-Out-Of/ https://feeds.feedblitz.com/~/972064331/0/viewfromthewing~American-Airlines-Flight-Attendant-Accused-Of-Using-Free-Flights-To-Scam-A-YearOld-Out-Of/#comments Wed, 28 Oct 2026 19:04:28 +0000 https://viewfromthewing.com/?p=259033 ]]> https://feeds.feedblitz.com/~/972064331/0/viewfromthewing~American-Airlines-Flight-Attendant-Accused-Of-Using-Free-Flights-To-Scam-A-YearOld-Out-Of/feed/ 5 259033An American Airlines flight attendant reportedly used her free travel benefits to fly to Florida as part of a scam that took more than $25,000 from a 75-year-old woman. Police say she visited the victim's home, obtained an authorized user account on the woman's Apple credit card account, and used the money for Apple products and Uber Eats.

]]> https://viewfromthewing.com/scoop-american-airlines-is-reopening-its-exclusive-lax-dining-room-next-week-after-6-years-heres-how-to-get-in/ Scoop: American Airlines Is Reopening Its Exclusive LAX Dining Room Next Week After 6 Years—Here’s How To Get In https://feeds.feedblitz.com/~/972063473/0/viewfromthewing~Scoop-American-Airlines-Is-Reopening-Its-Exclusive-LAX-Dining-Room-Next-Week-After-Years%e2%80%94Here%e2%80%99s-How-To-Get-In/ https://feeds.feedblitz.com/~/972063473/0/viewfromthewing~Scoop-American-Airlines-Is-Reopening-Its-Exclusive-LAX-Dining-Room-Next-Week-After-Years%e2%80%94Here%e2%80%99s-How-To-Get-In/#comments Wed, 28 Oct 2026 18:18:45 +0000 https://viewfromthewing.com/?p=259075 ]]> https://feeds.feedblitz.com/~/972063473/0/viewfromthewing~Scoop-American-Airlines-Is-Reopening-Its-Exclusive-LAX-Dining-Room-Next-Week-After-Years%e2%80%94Here%e2%80%99s-How-To-Get-In/feed/ 5 259075American Airlines is reopening its Flagship Dining inside the business class lounge at LAX next week, a spokesperson confirms to me. What was First Class Dining has been closed since March 2020, and when it returns, qualifying American business class passengers will be able to use it with their tickets, and there are other paths to entry too.

]]> https://viewfromthewing.com/rewards-credit-cards-in-a-nutshell-what-the-biggest-ones-are-actually-good-for-and-where-they-fall-short/ Rewards Credit Cards In A Nutshell: What The Biggest Ones Are Actually Good For (And Where They Fall Short) https://feeds.feedblitz.com/~/967420130/0/viewfromthewing~Rewards-Credit-Cards-In-A-Nutshell-What-The-Biggest-Ones-Are-Actually-Good-For-And-Where-They-Fall-Short/ https://feeds.feedblitz.com/~/967420130/0/viewfromthewing~Rewards-Credit-Cards-In-A-Nutshell-What-The-Biggest-Ones-Are-Actually-Good-For-And-Where-They-Fall-Short/#comments Wed, 28 Oct 2026 18:04:44 +0000 https://viewfromthewing.com/?p=254843?republish=1793189084 ]]> https://feeds.feedblitz.com/~/967420130/0/viewfromthewing~Rewards-Credit-Cards-In-A-Nutshell-What-The-Biggest-Ones-Are-Actually-Good-For-And-Where-They-Fall-Short/feed/ 1 254843The biggest rewards credit cards are easier to understand when you strip them down to what they actually do best. Sapphire Reserve, Amex Platinum, Venture X, Citi Strata Elite, Bilt Palladium, Bilt Blue, United Explorer, and Citi AAdvantage Business all have real strengths, but each one also has limits. The key is knowing whether a card is worth getting for a bonus, keeping for benefits, or actually using for spend.

]]> https://viewfromthewing.com/passenger-shares-deltas-warm-empathetic-apology-with-the-ai-notes-still-attached/ Passenger Shares Delta’s “Warm, Empathetic” Apology—With The AI Notes Still Attached https://feeds.feedblitz.com/~/972059696/0/viewfromthewing~Passenger-Shares-Deltas-%e2%80%9cWarm-Empathetic%e2%80%9d-Apology%e2%80%94With-The-AI-Notes-Still-Attached/ https://feeds.feedblitz.com/~/972059696/0/viewfromthewing~Passenger-Shares-Deltas-%e2%80%9cWarm-Empathetic%e2%80%9d-Apology%e2%80%94With-The-AI-Notes-Still-Attached/#comments Wed, 28 Oct 2026 15:58:13 +0000 https://viewfromthewing.com/?p=259044 ]]> https://feeds.feedblitz.com/~/972059696/0/viewfromthewing~Passenger-Shares-Deltas-%e2%80%9cWarm-Empathetic%e2%80%9d-Apology%e2%80%94With-The-AI-Notes-Still-Attached/feed/ 18 259044A Delta SkyMiles Diamond member complained about customer service and received an apology that began by announcing how warm and empathetic it was supposed to sound.

]]> https://viewfromthewing.com/marriott-employees-face-new-layoffs-when-no-one-handle-guest-complaints-satisfaction-scores-go-up/ Marriott Employees Face New Layoffs—When No One Handle Guest Complaints, Satisfaction Scores Go Up https://feeds.feedblitz.com/~/972055145/0/viewfromthewing~Marriott-Employees-Face-New-Layoffs%e2%80%94When-No-One-Handle-Guest-Complaints-Satisfaction-Scores-Go-Up/ https://feeds.feedblitz.com/~/972055145/0/viewfromthewing~Marriott-Employees-Face-New-Layoffs%e2%80%94When-No-One-Handle-Guest-Complaints-Satisfaction-Scores-Go-Up/#comments Wed, 28 Oct 2026 14:04:51 +0000 https://viewfromthewing.com/?p=259049 ]]> https://feeds.feedblitz.com/~/972055145/0/viewfromthewing~Marriott-Employees-Face-New-Layoffs%e2%80%94When-No-One-Handle-Guest-Complaints-Satisfaction-Scores-Go-Up/feed/ 15 259049Marriott employees say another round of layoffs is underway, with entire guest complaint teams being eliminated and reductions in Ambassador member support.

]]> https://viewfromthewing.com/london-plans-to-bump-delta-from-terminal-3-no-more-virgin-clubhouse-access/ London Plans To Bump Delta From Terminal 3 – No More Virgin Clubhouse Access https://feeds.feedblitz.com/~/972053231/0/viewfromthewing~London-Plans-To-Bump-Delta-From-Terminal-No-More-Virgin-Clubhouse-Access/ https://feeds.feedblitz.com/~/972053231/0/viewfromthewing~London-Plans-To-Bump-Delta-From-Terminal-No-More-Virgin-Clubhouse-Access/#comments Wed, 28 Oct 2026 13:37:49 +0000 https://viewfromthewing.com/?p=259035 ]]> https://feeds.feedblitz.com/~/972053231/0/viewfromthewing~London-Plans-To-Bump-Delta-From-Terminal-No-More-Virgin-Clubhouse-Access/feed/ 16 259035London Heathrow airport plans to move Delta out of Terminal 3 in 2028, leaving Virgin Atlantic behind. That would separate the joint venture partners and take the Virgin Atlantic Clubhouse away from business class customers flying Delta.

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