Set yourself up for success before you step up to speak.

                 

Learn how to read the audience and, if necessary, adjust your speech to re-engage them.

                 

Abstract As generative AI (GenAI) tools become easily accessible, there is promise in using such tools to support instructors. To that end, this paper examines using GenAI to help generate slides from instructor authored course notes, emphasizing instructor and student perceptions.

                 

Research has shown that when employees feel heard, their engagement rises and their performance improves, delivering big benefits to their firms. Yet 117 studies on workplace listening reveal that many managers aren’t good listeners. Why? Because listening is mentally taxing and demands empathy and patience. This article describes the five common causes of poor listening and explains ways to counter each. The first pitfall is haste. To avoid it, set aside distraction-free time for conversations, ask clarifying questions, seek more details, and plan follow-up discussions. The second pitfall is defensiveness. When you experience this, you need to calm your emotions, buy yourself time by restating what you’ve heard, and get more information before responding. The third pitfall is invisibility —not showing that you’re listening. So demonstrate that you are with body language and verbal cues and by summarizing what people have told you. The fourth pitfall is exhaustion, which prevents leaders from engaging productively. Setting clear boundaries and acknowledging your limits will help you address this problem. The last pitfall is inaction. The fix here is to always close the loop: Before ending a conversation, affirm what you’ve heard, identify next steps, and agree on a timeline for checking back in.

                 

A commentary on how generational change, from Baby Boomers to Gen Alpha, is reshaping the business communication course and how instructors can adapt to it.

                 

Finding a job feels harder than ever.

                 

Welcome to another episode of the From Dorms to Desks Podcast! If you are an early-career job seeker trying to land that first real role, this is a must-listen. Did you know that before a human rec…

                 

When ChatGPT was asked to name the best business communication textbook overall, its top recommendation was Business Communication Today, 16th Edition, by Courtland L. Bovée and John V. Thill (Pearson, 2025). Screen capture taken November 5, 2026.

ChatGPT highlighted the textbook’s comprehensive coverage of professional communication, business writing, leadership, teamwork, presentations, and AI.

Business communication instructors: Don’t just take ChatGPT’s word for it. See for yourself. Request an examination copy of Business Communication Today, 16th Edition, explore how AI is integrated into every chapter, and discover how the textbook can help you prepare students for today’s rapidly changing workplace.

Your students’ future is changing. Is your business communication textbook keeping up? To request examination copies of Bovee and Thill’s award-winning business communication textbooks (instructors only), visit https://lnkd.in/bvxGGmT.

Do you prefer contacting your local Pearson Rep to request examination copies? If so, use this Rep Locator: https://lnkd.in/eDSmx3XG.

Have questions about the book? Use this link to get instant answers: https://4ly.link/2tjIO

Business Communication Today, 16th Edition: Brochure: https://lnkd.in/eFUvUZHH.

Seven Key Ways AI Is Woven into Every Chapter of Business Communication Today, 16th Edition: https://lnkd.in/ecrtZbBu.

Video: The New Fundamentals–Business Communication Meets AI: https:/E/lnkd.in/eCvcniWV.

How Does Your Book Compare?: https://lnkd.in/egVEMVS.

Instructor Self-Test: Is Your Course AI-Ready? https://lnkd.in/eydJmR-t.

The Classroom-to-Career Reality Check: How Work-Ready Is Your Business Communication Instruction? https://lnkd.in/e_RxE7Ni.

A Comprehensive Guide to Business Communication Instructional Resources: https://lnkd.in/ekFbQA5

Discover 11 Must-Read Online Business Communication Magazines https://lnkd.in/epT-S8p

Stay ahead of the AI-driven communication revolution with Bovee and Thill’s Substack https://lnkd.in/griH9qWR

                 

Order an examination copy today!

                 

Visit the site today.

                 

Use this link to ask your questions: https://4ly.link/2tjIO. 

                 

Why students who pass the quiz on Wednesday still write a poor email on Friday, and how a textbook can help close that gap.

                 

Bring intention to your next lesson. A coherent teaching framework helps you choose resources, respond to students’ needs, and keep the whole course in view. https://buscommcenter.com

                 

NeuroOptimized Learning. Discover how uses cognitive science for clearer, more memorable instruction. Read the article for its main ideas, context, and practical takeaways.

                 

Bovee Thill’s. Explore how Great Ideas turn into powerful learning experiences through NeuroOptimized Learning and innovative textbook development.

                 

Business Communication Today, 16th Edition is the only text built for all four eras — grounding students in the enduring fundamentals of the Case Method era while fully integrating the cross-cultural fluency, digital mastery, and AI judgment today’s employers demand. Every chapter reflects how communication expectations have evolved. Every edition stays ahead of where the profession is headed.

To request examination copies of Bovee and Thill’s award-winning business communication textbooks (instructors only), visit https://lnkd.in/bvxGGmT. Do you prefer contacting your local Pearson Rep to request examination copies? If so, use this Rep Locator: https://lnkd.in/eDSmx3XG.

                 

Business Communication Today, 16th Edition is the only text built for all four eras — grounding students in the enduring fundamentals of the Case Method era while fully integrating the cross-cultural fluency, digital mastery, and AI judgment today’s employers demand. Every chapter reflects how communication expectations have evolved. Every edition stays ahead of where the profession is headed.

To request examination copies of Bovee and Thill’s award-winning business communication textbooks (instructors only), visit https://lnkd.in/bvxGGmT. Do you prefer contacting your local Pearson Rep to request examination copies? If so, use this Rep Locator: https://lnkd.in/eDSmx3XG.

                 

The chart captures structural shifts that explain why business communication courses—and the resources that support them—must evolve.

Email’s long decline is the first signal. Still the dominant channel in 2016 at roughly 91 percent, it steadily lost ground as workplace messaging platforms matured and reshaped expectations for speed, tone, and responsiveness. What once defined professional communication is now one part of a broader ecosystem.

The second turning point is the 2020 discontinuity. In-person meetings collapsed almost overnight, while video conferencing surged from a secondary channel to a daily necessity. Neither has returned to its pre-pandemic norm. That reality now defines how professionals collaborate—and how students must communicate across environments.

The third shift is structural dominance by chat-based communication. Instant messaging has moved from a supporting tool in 2016 (22 percent) to the projected primary channel by 2026 (85 percent). This transition justifies treating digital messaging as a core professional competency rather than a peripheral skill.

The most consequential development is the rise of AI-assisted communication. From virtually nonexistent adoption in 2016, AI tools for drafting, summarizing, translating, and scheduling are projected to reach roughly two-thirds of knowledge workers by 2026. No prior channel has scaled at this pace. That trajectory explains why Business Communication Today, 16th Edition approaches AI not as an add-on but as an integrated dimension of professional practice across the communication process. The text provides practical and ethical guidance while strengthening the human capabilities—empathy, judgment, credibility—that matter most in professional settings.

Seen through this lens, the design of the 16th edition becomes clear. Chapter 1’s focus on professional communication in the age of AI reflects a structural shift, not a temporary trend. Standalone chapters on digital and social media respond directly to messaging platforms and networked communication environments. Presentation coverage has likewise evolved toward virtual, screen-shared, and hybrid contexts—reinforced through contemporary cases and application-driven learning in Chapters 16 and 17, including updated guidance on slide design, collaboration tools, and AI-supported workflows.

For instructors, the takeaway is straightforward: the chart doesn’t simply describe change; it clarifies what students must master—and why a course built on integrated coverage is more effective than one assembled through supplements. The structure is already there. The assignments align with workplace realities. And instructors can teach the future without rebuilding their courses midstream.

                 

Fresh thinking doesn’t happen by accident—it’s cultivated. In Business Communication Today, 16th Edition, ideas don’t sit flat on a page. They burst into relevance. Like fruit at peak ripeness, each chapter delivers substance, clarity, and energy your students can immediately apply: AI-integrated skills, ethical judgment under pressure, real-world decision making, and human connection in a digital age.

The apples? Clear thinking.
The berries? Precision and detail.
The mint? Fresh perspective.
The splash? Momentum that carries beyond the classroom.

If you want students who don’t just complete assignments—but produce communication that’s vibrant, confident, and ready for today’s workplace—this is the harvest you want in your course. Adopt the text that turns knowledge into nourishment—and preparation into performance.

To request examination copies of Bovee and Thill’s award-winning business communication textbooks (instructors only), visit our ordering page. Do you prefer contacting your local Pearson Rep to request examination copies? If so, use this Rep Locator.