Shop.org Blog http://blog.shop.org This blog is for the members of Shop.org Fri, 17 May 2013 16:44:23 +0000 en-US hourly 1 http://blog.shop.org/2013/05/16/are-you-seeing-eye-to-eye-with-your-customers/ Are you seeing eye- to-eye with your customers? http://feeds.feedblitz.com/~/41218813/0/shoporgblog~Are-you-seeing-eye-toeye-with-your-customers/ http://feeds.feedblitz.com/~/41218813/0/shoporgblog~Are-you-seeing-eye-toeye-with-your-customers/#comments Thu, 16 May 2013 14:00:20 +0000 Jennifer Overstreet http://blog.shop.org/?p=9994 Many who work so hard to make their websites attractive, intuitive and conversion-friendly don’t know for sure if their work is paying off. Why? Because they haven’t tested it with their customers. As we approach July’s Online Merchandising Workshop, we have website usability on the mind. We tackled the topic in a very specific way [...]

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Many who work so hard to make their websites attractive, intuitive and conversion-friendly don’t know for sure if their work is paying off. Why? Because they haven’t tested it with their customers.

As we approach July’s Online Merchandising Workshop, we have website usability on the mind. We tackled the topic in a very specific way in last month’s members-only webinar, which is available for playback for a limited time. The panel of experts included FitForCommerce...

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]]> http://feeds.feedblitz.com/~/41218813/0/shoporgblog~Are-you-seeing-eye-toeye-with-your-customers/feed/ 0 http://blog.shop.org/2013/05/15/shop-orgs-snapshot-of-the-rise-in-tablet-adoption/ Shop.org’s snapshot of the rise in tablet adoption http://feeds.feedblitz.com/~/41179914/0/shoporgblog~Shoporgs-snapshot-of-the-rise-in-tablet-adoption/ http://feeds.feedblitz.com/~/41179914/0/shoporgblog~Shoporgs-snapshot-of-the-rise-in-tablet-adoption/#comments Wed, 15 May 2013 12:30:50 +0000 Fiona Swerdlow, Head of Research, Shop.org http://blog.shop.org/?p=10004 U.S. online retail sales for the first quarter of 2013 topped $50.2 billion, according to comScore, reflecting a 13 percent year-over-year growth. But one of the more interesting statistics was that U.S. online consumers spent an additional $5.9 billion on their tablets and smartphones specifically. As NRF Chief Economist Jack Kleinhenz noted back in  February, [...]

]]> U.S. online retail sales for the first quarter of 2013 topped $50.2 billion, according to comScore, reflecting a 13 percent year-over-year growth. But one of the more interesting statistics was that U.S. online consumers spent an additional $5.9 billion on their tablets and smartphones specifically. As NRF Chief Economist Jack Kleinhenz noted back in  February, “The greatest impact that I see on online consumer spending this year: income and jobs aside, it has to be consumer use of...

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]]> http://feeds.feedblitz.com/~/41179914/0/shoporgblog~Shoporgs-snapshot-of-the-rise-in-tablet-adoption/feed/ 0 http://blog.shop.org/2013/05/03/just-the-facts-five-things-to-know-about-the-marketplace-fairness-act/ Just the facts: Five things to know about the Marketplace Fairness Act http://feeds.feedblitz.com/~/40756337/0/shoporgblog~Just-the-facts-Five-things-to-know-about-the-Marketplace-Fairness-Act/ http://feeds.feedblitz.com/~/40756337/0/shoporgblog~Just-the-facts-Five-things-to-know-about-the-Marketplace-Fairness-Act/#comments Fri, 03 May 2013 14:55:34 +0000 Artemis Berry, Senior Director of Content and Community, Shop.org http://blog.shop.org/?p=9978 If you work in digital retail, you’ve almost certainly heard about the Marketplace Fairness Act by now. But you might not know all the details. To help make sure Shop.org members are informed, we have put together a quick look at some of the legislation’s most talked-about aspects and what digital retailers need to know [...]

]]> If you work in digital retail, you’ve almost certainly heard about the Marketplace Fairness Act by now. But you might not know all the details. To help make sure Shop.org members are informed, we have put together a quick look at some of the legislation’s most talked-about aspects and what digital retailers need to know as this measure is considered in Congress.

  1. What would the Marketplace Fairness Act do? Under a 1992 U.S. Supreme Court decision, online retailers are only required to...

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]]> http://feeds.feedblitz.com/~/40756337/0/shoporgblog~Just-the-facts-Five-things-to-know-about-the-Marketplace-Fairness-Act/feed/ 0 http://blog.shop.org/2013/05/02/fresh-approaches-to-fundamental-issues-in-retail/ Fresh approaches to fundamental issues in retail http://feeds.feedblitz.com/~/40716871/0/shoporgblog~Fresh-approaches-to-fundamental-issues-in-retail/ http://feeds.feedblitz.com/~/40716871/0/shoporgblog~Fresh-approaches-to-fundamental-issues-in-retail/#comments Thu, 02 May 2013 16:00:32 +0000 Fiona Swerdlow, Head of Research, Shop.org http://blog.shop.org/?p=9963 Compete on something other than price? Harness word-of-mouth to increase conversion and organic search traffic? Integrate your print catalog more directly into your digital commerce strategy?  If you think there are no new answers to these digital commerce questions, just remember that innovation is a hallmark of the retail industry. If you attended the Shop.org [...]

]]> Compete on something other than price? Harness word-of-mouth to increase conversion and organic search traffic? Integrate your print catalog more directly into your digital commerce strategy?  If you think there are no new answers to these digital commerce questions, just remember that innovation is a hallmark of the retail industry.

If you attended the Shop.org “Next Generation of Digital Retail Technology” First Look session at Retail’s BIG Show this year, you got the scoop on three...

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]]> http://feeds.feedblitz.com/~/40716871/0/shoporgblog~Fresh-approaches-to-fundamental-issues-in-retail/feed/ 1 http://blog.shop.org/2013/04/09/why-facebook-sur-la-table-and-abercrombie-fitch-love-serving-on-the-shop-org-board/ Why Facebook, Sur La Table and Abercrombie & Fitch love serving on the Shop.org Board http://feeds.feedblitz.com/~/39897799/0/shoporgblog~Why-Facebook-Sur-La-Table-and-Abercrombie-amp-Fitch-love-serving-on-the-Shoporg-Board/ http://feeds.feedblitz.com/~/39897799/0/shoporgblog~Why-Facebook-Sur-La-Table-and-Abercrombie-amp-Fitch-love-serving-on-the-Shoporg-Board/#comments Tue, 09 Apr 2013 13:00:17 +0000 Artemis Berry, Senior Director of Content and Community, Shop.org http://blog.shop.org/?p=9935 For the past five years I have had the pleasure of working directly with dozens of members of the Shop.org Board, many of whom represent some of the finest minds in digital retail. This past year we were proud to elect a number of new Board members representing companies including Saks Incorporated, Facebook and Abercrombie [...]

]]> For the past five years I have had the pleasure of working directly with dozens of members of the Shop.org Board, many of whom represent some of the finest minds in digital retail. This past year we were proud to elect a number of new Board members representing companies including Saks Incorporated, Facebook and Abercrombie & Fitch (among others) to guide our community engagement efforts, members-only research, and best-in-class events.

As a community that prides itself in all things “by...

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]]> http://feeds.feedblitz.com/~/39897799/0/shoporgblog~Why-Facebook-Sur-La-Table-and-Abercrombie-amp-Fitch-love-serving-on-the-Shoporg-Board/feed/ 0 http://blog.shop.org/2013/04/08/how-organizational-structures-are-changing-and-which-questions-to-ask-in-the-process/ How organizational structures are changing – and which questions to ask in the process http://feeds.feedblitz.com/~/39863098/0/shoporgblog~How-organizational-structures-are-changing-%e2%80%93-and-which-questions-to-ask-in-the-process/ http://feeds.feedblitz.com/~/39863098/0/shoporgblog~How-organizational-structures-are-changing-%e2%80%93-and-which-questions-to-ask-in-the-process/#comments Mon, 08 Apr 2013 13:52:56 +0000 Fiona Swerdlow, Head of Research, Shop.org http://blog.shop.org/?p=9911 In any industry – and especially in retail – evolution comes with the territory. More often than not it’s a visible change, something customers can tangibly see or feel. But as Shop.org’s March webinar about designing the retail organization of the future showcased, retail executives are actively thinking about – and taking action on – [...]

]]> In any industry – and especially in retail – evolution comes with the territory. More often than not it’s a visible change, something customers can tangibly see or feel. But as Shop.org’s March webinar about designing the retail organization of the future showcased, retail executives are actively thinking about – and taking action on – how their internal structures should reflect consumer expectations. The topic is timely, particularly because of recent announcements about...

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]]> http://feeds.feedblitz.com/~/39863098/0/shoporgblog~How-organizational-structures-are-changing-%e2%80%93-and-which-questions-to-ask-in-the-process/feed/ 0 http://blog.shop.org/2013/04/04/how-retailers-should-prioritize-the-demand-for-same-day-delivery/ How retailers should prioritize the demand for same-day delivery http://feeds.feedblitz.com/~/39696828/0/shoporgblog~How-retailers-should-prioritize-the-demand-for-sameday-delivery/ http://feeds.feedblitz.com/~/39696828/0/shoporgblog~How-retailers-should-prioritize-the-demand-for-sameday-delivery/#comments Thu, 04 Apr 2013 12:55:01 +0000 Vicki Cantrell, SVP, Communities, NRF and Executive Director, Shop.org http://blog.shop.org/?p=9891 Members tell me they like being part of the Shop.org community for many reasons: our community spirit, networking, events, research, and thought leadership, just to name a few. My team and I are committed to bringing you the best from all of these areas throughout the year. I am very pleased to focus today on [...]

]]> Members tell me they like being part of the Shop.org community for many reasons: our community spirit, networking, events, research, and thought leadership, just to name a few. My team and I are committed to bringing you the best from all of these areas throughout the year. I am very pleased to focus today on a group dedicated particularly to developing thought leadership from within and for our community – the Shop.org Think Tank.

Formed in the quintessential Shop.org spirit of “by the...

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]]> http://feeds.feedblitz.com/~/39696828/0/shoporgblog~How-retailers-should-prioritize-the-demand-for-sameday-delivery/feed/ 0 http://blog.shop.org/2013/03/25/a-new-face-for-shop-orgs-board-nominations/ A ‘new face’ for Shop.org’s Board Nominations http://feeds.feedblitz.com/~/39393421/0/shoporgblog~A-%e2%80%98new-face%e2%80%99-for-Shoporg%e2%80%99s-Board-Nominations/ http://feeds.feedblitz.com/~/39393421/0/shoporgblog~A-%e2%80%98new-face%e2%80%99-for-Shoporg%e2%80%99s-Board-Nominations/#comments Mon, 25 Mar 2013 16:30:43 +0000 Vicki Cantrell, SVP, Communities, NRF and Executive Director, Shop.org http://blog.shop.org/?p=9880 We have our own sort of March Madness underway here at Shop.org. We’ve made a strategic decision to move up the annual nomination process for Shop.org’s Board of Directors to the spring each year. This marks one of many changes to the election process, and there’s a particularly exciting new addition that allows candidates to [...]

]]> We have our own sort of March Madness underway here at Shop.org. We’ve made a strategic decision to move up the annual nomination process for Shop.org’s Board of Directors to the spring each year. This marks one of many changes to the election process, and there’s a particularly exciting new addition that allows candidates to add a bit of personality to explain why they’re a perfect fit for the Shop.org Board.

Members nominating themselves for consideration can now include a short (no...

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]]> http://feeds.feedblitz.com/~/39393421/0/shoporgblog~A-%e2%80%98new-face%e2%80%99-for-Shoporg%e2%80%99s-Board-Nominations/feed/ 0 http://blog.shop.org/2013/03/22/making-the-case-for-international-e-commerce-five-tips-for-going-global/ Making the case for international e-commerce: Five tips for going global http://feeds.feedblitz.com/~/39300983/0/shoporgblog~Making-the-case-for-international-ecommerce-Five-tips-for-going-global/ http://feeds.feedblitz.com/~/39300983/0/shoporgblog~Making-the-case-for-international-ecommerce-Five-tips-for-going-global/#comments Fri, 22 Mar 2013 20:36:12 +0000 Tony Fontana, Manager, Communications & Public Affairs http://blog.shop.org/?p=9869 E-commerce markets in South America, Europe and the United Kingdom can range from “emerging” in some areas to just as developed as the United States in others. Each has distinctive catalysts and factors that contribute to their stature in the global economy. But in the 21st century, all share one thing in common: Internet usage [...]

]]> E-commerce markets in South America, Europe and the United Kingdom can range from “emerging” in some areas to just as developed as the United States in others. Each has distinctive catalysts and factors that contribute to their stature in the global economy. But in the 21st century, all share one thing in common: Internet usage is growing. A 2012 report by the Boston Consulting Group projects the growth of Internet users in the G-20 countries, showing an increase of more than 1.1 billion...

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]]> http://feeds.feedblitz.com/~/39300983/0/shoporgblog~Making-the-case-for-international-ecommerce-Five-tips-for-going-global/feed/ 1 http://blog.shop.org/2013/03/18/how-targeting-online-easter-shoppers-via-mobile-devices-can-yield-sales-engagement/ How targeting online Easter shoppers via mobile devices can yield sales, engagement http://feeds.feedblitz.com/~/39161105/0/shoporgblog~How-targeting-online-Easter-shoppers-via-mobile-devices-can-yield-sales-engagement/ http://feeds.feedblitz.com/~/39161105/0/shoporgblog~How-targeting-online-Easter-shoppers-via-mobile-devices-can-yield-sales-engagement/#comments Mon, 18 Mar 2013 14:34:43 +0000 Fiona Swerdlow, Head of Research, Shop.org http://blog.shop.org/?p=9856 For winter-weary consumers, Easter signals a return to warmer weather (we hope!) as well as a chance to get out and celebrate a bit.  According NRF’s 2013 Easter consumer spending survey conducted by BIGinsight, 21 percent of Easter shoppers plan to make some part of their purchases specifically online this year. Online Easter shoppers expect to spend [...]

]]> For winter-weary consumers, Easter signals a return to warmer weather (we hope!) as well as a chance to get out and celebrate a bit.  According NRF’s 2013 Easter consumer spending survey conducted by BIGinsight, 21 percent of Easter shoppers plan to make some part of their purchases specifically online this year.

  • Online Easter shoppers expect to spend an average $237.64 for Easter staples such as clothing, candy, gifts, food, flowers and more – or 63 percent more than all Easter...

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]]> http://feeds.feedblitz.com/~/39161105/0/shoporgblog~How-targeting-online-Easter-shoppers-via-mobile-devices-can-yield-sales-engagement/feed/ 0 http://blog.shop.org/2013/03/08/five-ways-small-businesses-should-start-out-on-twitter/ Five ways small businesses should start out on Twitter http://feeds.feedblitz.com/~/38817400/0/shoporgblog~Five-ways-small-businesses-should-start-out-on-Twitter/ http://feeds.feedblitz.com/~/38817400/0/shoporgblog~Five-ways-small-businesses-should-start-out-on-Twitter/#comments Fri, 08 Mar 2013 15:06:42 +0000 Tony Fontana, Manager, Communications & Public Affairs http://blog.shop.org/?p=9846 “To tweet or not to tweet?” It’s a question small, mid-sized and global companies are answering every day. Next to the in-store experience, Twitter has become as close to a real-time conduit for retailer-to-customer interaction as can be found anywhere. If you’re still debating, consider these stats from Richard Alfonsi, global vice president of small [...]

]]> “To tweet or not to tweet?” It’s a question small, mid-sized and global companies are answering every day. Next to the in-store experience, Twitter has become as close to a real-time conduit for retailer-to-customer interaction as can be found anywhere. If you’re still debating, consider these stats from Richard Alfonsi, global vice president of small business at Twitter Inc.: as of the time of his presentation at Retail’s BIG Show, 60 percent of users accessed Twitter on their mobile...

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]]> http://feeds.feedblitz.com/~/38817400/0/shoporgblog~Five-ways-small-businesses-should-start-out-on-Twitter/feed/ 1 http://blog.shop.org/2013/03/06/tracking-the-evolution-of-the-modern-retail-organization/ Tracking the evolution of the modern retail organization http://feeds.feedblitz.com/~/38749905/0/shoporgblog~Tracking-the-evolution-of-the-modern-retail-organization/ http://feeds.feedblitz.com/~/38749905/0/shoporgblog~Tracking-the-evolution-of-the-modern-retail-organization/#comments Wed, 06 Mar 2013 19:00:34 +0000 Fiona Swerdlow, Head of Research, Shop.org http://blog.shop.org/?p=9801 At Shop.org’s First Look event during Retail’s BIG Show, Executive Director Vicki Cantrell moderated a panel of e-commerce executives from Belk, Charming Shoppes and REI to discuss challenges and opportunities in the evolving area of organizational structure for retail companies. This panel discussion was held in conjunction with the release of Shop.org’s Organizational Structure for [...]

]]> At Shop.org’s First Look event during Retail’s BIG Show, Executive Director Vicki Cantrell moderated a panel of e-commerce executives from Belk, Charming Shoppes and REI to discuss challenges and opportunities in the evolving area of organizational structure for retail companies. This panel discussion was held in conjunction with the release of Shop.org’s Organizational Structure for the Future of Retail: The Digital Effect study conducted by Okamura Consulting and sponsored by DataStax...

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]]> http://feeds.feedblitz.com/~/38749905/0/shoporgblog~Tracking-the-evolution-of-the-modern-retail-organization/feed/ 0 http://blog.shop.org/2013/03/01/seven-tips-to-get-a-grip-on-youtube-seo/ Seven tips to get a grip on YouTube SEO http://feeds.feedblitz.com/~/38589477/0/shoporgblog~Seven-tips-to-get-a-grip-on-YouTube-SEO/ http://feeds.feedblitz.com/~/38589477/0/shoporgblog~Seven-tips-to-get-a-grip-on-YouTube-SEO/#comments Fri, 01 Mar 2013 11:15:44 +0000 Artemis Berry, Senior Director of Content and Community, Shop.org http://blog.shop.org/?p=9829 I’ve been working with search engine optimization mastermind Stephan Spencer for nearly five years. During this time he’s shared hours of his expertise and strategy on all things SEO with the Shop.org community. In January, Spencer joined us to lead a webinar on the Latest and Greatest Trends and Techniques in SEO and (as usual) [...]

]]> I’ve been working with search engine optimization mastermind Stephan Spencer for nearly five years. During this time he’s shared hours of his expertise and strategy on all things SEO with the Shop.org community. In January, Spencer joined us to lead a webinar on the Latest and Greatest Trends and Techniques in SEO and (as usual) he had Shop.org members furiously taking notes.

The core content? It was a list of the 10 hottest SEO trends, including everything from negative SEO and keyword...

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]]> http://feeds.feedblitz.com/~/38589477/0/shoporgblog~Seven-tips-to-get-a-grip-on-YouTube-SEO/feed/ 2 http://blog.shop.org/2013/02/27/how-digital-fits-into-todays-retail-organization/ How “digital” fits into today’s retail organization http://feeds.feedblitz.com/~/38589370/0/shoporgblog~How-digital-fits-into-todays-retail-organization/ http://feeds.feedblitz.com/~/38589370/0/shoporgblog~How-digital-fits-into-todays-retail-organization/#comments Wed, 27 Feb 2013 13:46:16 +0000 Fiona Swerdlow, Head of Research, Shop.org http://blog.shop.org/?p=9776 How to organize e-commerce within a retail company isn’t an easy question to answer. “E-commerce as a division has been through various stages through the years,” Shop.org Executive Director Vicki Cantrell said during Shop.org’s First Look at Retail’s BIG Show earlier this year. “It has been a separate entity, it’s been integrated (and) even within [...]

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How to organize e-commerce within a retail company isn’t an easy question to answer.

“E-commerce as a division has been through various stages through the years,” Shop.org Executive Director Vicki Cantrell said during Shop.org’s First Look at Retail’s BIG Show earlier this year. “It has been a separate entity, it’s been integrated (and) even within an organization it could have been a separate business. It’s had quite an evolution.”

The issue is the...

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]]> http://feeds.feedblitz.com/~/38589370/0/shoporgblog~How-digital-fits-into-todays-retail-organization/feed/ 2 http://blog.shop.org/2013/02/11/more-online-and-mobile-shopping-for-valentines-day-2013/ More online and mobile shopping for Valentine’s Day 2013 http://feeds.feedblitz.com/~/38589426/0/shoporgblog~More-online-and-mobile-shopping-for-Valentines-Day/ http://feeds.feedblitz.com/~/38589426/0/shoporgblog~More-online-and-mobile-shopping-for-Valentines-Day/#comments Mon, 11 Feb 2013 11:30:56 +0000 Fiona Swerdlow, Head of Research, Shop.org http://blog.shop.org/?p=9752 Following all the buzz around the Super Bowl, Valentine’s Day is just a few days away, and it looks like shoppers are primed to treat family and friends. The online data from NRF’s 2013 Valentine’s Day consumer survey conducted by BIGinsight shows more than one-quarter (26 percent) of consumers who plan to mark the occasion [...]

]]> Following all the buzz around the Super Bowl, Valentine’s Day is just a few days away, and it looks like shoppers are primed to treat family and friends. The online data from NRF’s 2013 Valentine’s Day consumer survey conducted by BIGinsight shows more than one-quarter (26 percent) of consumers who plan to mark the occasion this year will make some part of their purchases online, up from 19.3 percent last year. Even better news for retailers: no matter where they ultimately buy, these...

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]]> http://feeds.feedblitz.com/~/38589426/0/shoporgblog~More-online-and-mobile-shopping-for-Valentines-Day/feed/ 1 http://blog.shop.org/2013/02/06/the-walgreens-path-to-omnichannel-success/ The Walgreens path to omnichannel success http://feeds.feedblitz.com/~/38589373/0/shoporgblog~The-Walgreens-path-to-omnichannel-success/ http://feeds.feedblitz.com/~/38589373/0/shoporgblog~The-Walgreens-path-to-omnichannel-success/#comments Wed, 06 Feb 2013 11:00:39 +0000 Fiona Swerdlow, Head of Research, Shop.org http://blog.shop.org/?p=9730 If you haven’t been paying attention to Walgreens of late, you might be surprised to see that this 112-year-old (and No. #32 on the Fortune 500 list) company has in fact transformed itself to be a model 21st-century retailer and leader of multichannel convergence and “omnichannel.” At Shop.org’s First Look at Retail’s BIG Show 2013, Walgreens Vice [...]

]]> If you haven’t been paying attention to Walgreens of late, you might be surprised to see that this 112-year-old (and No. #32 on the Fortune 500 list) company has in fact transformed itself to be a model 21st-century retailer and leader of multichannel convergence and “omnichannel.” At Shop.org’s First Look at Retail’s BIG Show 2013, Walgreens Vice President of e-commerce Miguel Almeida explained why it’s strategically important to the company’s future, shared a...

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]]> http://feeds.feedblitz.com/~/38589373/0/shoporgblog~The-Walgreens-path-to-omnichannel-success/feed/ 0 http://blog.shop.org/2013/02/01/talking-with-nrf-chief-economist-jack-kleinhenz-about-the-outlook-for-2013/ Talking with… NRF Chief Economist Jack Kleinhenz about the outlook for 2013 http://feeds.feedblitz.com/~/38589478/0/shoporgblog~Talking-with%e2%80%a6-NRF-Chief-Economist-Jack-Kleinhenz-about-the-outlook-for/ http://feeds.feedblitz.com/~/38589478/0/shoporgblog~Talking-with%e2%80%a6-NRF-Chief-Economist-Jack-Kleinhenz-about-the-outlook-for/#comments Fri, 01 Feb 2013 13:51:40 +0000 Fiona Swerdlow, Head of Research, Shop.org http://blog.shop.org/?p=9737 It’s that time of the quarter – a multitude of newly-released economic indicators are released and then scoured for hints about the months and year to come. For the retail industry, the initial read on the outlook for 2013 came last week, when the National Retail Federation released its annual sales forecast of 3.4 percent, [...]

]]> It’s that time of the quarter – a multitude of newly-released economic indicators are released and then scoured for hints about the months and year to come. For the retail industry, the initial read on the outlook for 2013 came last week, when the National Retail Federation released its annual sales forecast of 3.4 percent, including online sales growth of between 9 and 12 percent.

Other key government data was released this week, including the latest Conference Board Consumer Confidence...

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]]> http://feeds.feedblitz.com/~/38589478/0/shoporgblog~Talking-with%e2%80%a6-NRF-Chief-Economist-Jack-Kleinhenz-about-the-outlook-for/feed/ 0 http://blog.shop.org/2013/01/28/how-retailers-will-invest-now-for-holiday-13/ How retailers will invest now for Holiday ‘13 http://feeds.feedblitz.com/~/38589427/0/shoporgblog~How-retailers-will-invest-now-for-Holiday-%e2%80%98/ http://feeds.feedblitz.com/~/38589427/0/shoporgblog~How-retailers-will-invest-now-for-Holiday-%e2%80%98/#comments Mon, 28 Jan 2013 12:49:17 +0000 Fiona Swerdlow, Head of Research, Shop.org http://blog.shop.org/?p=9662 The eHoliday 2012 post-holiday results are in! Conducted with our partner, BIGinsight, we polled both consumers and retailers earlier this month to see how the holiday season turned out. This data trove – spanning holiday results, consumer shopping, merchandising, marketing, gift cards, customer service and fulfillment – will be particularly useful to retailers come summer [...]

]]> The eHoliday 2012 post-holiday results are in! Conducted with our partner, BIGinsight, we polled both consumers and retailers earlier this month to see how the holiday season turned out. This data trove – spanning holiday results, consumer shopping, merchandising, marketing, gift cards, customer service and fulfillment – will be particularly useful to retailers come summer when holiday planning gets underway again.

With not a moment to lose in the meantime, savvy retailers aren’t missing...

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]]> http://feeds.feedblitz.com/~/38589427/0/shoporgblog~How-retailers-will-invest-now-for-Holiday-%e2%80%98/feed/ 0 http://blog.shop.org/2013/01/16/can-retailers-win-with-third-party-ads/ Can retailers win with third-party ads? http://feeds.feedblitz.com/~/38589479/0/shoporgblog~Can-retailers-win-with-thirdparty-ads/ http://feeds.feedblitz.com/~/38589479/0/shoporgblog~Can-retailers-win-with-thirdparty-ads/#comments Wed, 16 Jan 2013 16:20:27 +0000 Tony Fontana, Manager, Communications & Public Affairs http://blog.shop.org/?p=9685 It can be a divisive internal question. But as Channel Advisor’s Scot Wingo pointedly said in Shop.org’s Revenue Beyond Retail First Look session at Retail’s BIG Show, it’s a proposition more retailers are considering. Wingo was joined by Expedia Media Solution’s Senior Director for Global Ad Sales Derek Netelenbos and Robert W. Baird & Co.’s Colin Sebastian to [...]

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Intent Media’s Rob Schmultz (right), discusses third-party advertising strategies with Robert W. Baird & Co’s Colin Sebastian, ChannelAdvisor’s Scot Wingo, and Expedia Media Solutions’ Derek Netelenbos.

It can be a divisive internal question. But as Channel Advisor’s Scot Wingo pointedly said in Shop.org’s Revenue Beyond Retail First Look session at Retail’s BIG Show, it’s a proposition more retailers are considering.

Wingo was joined by Expedia Media...

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]]> http://feeds.feedblitz.com/~/38589479/0/shoporgblog~Can-retailers-win-with-thirdparty-ads/feed/ 0 http://blog.shop.org/2013/01/15/how-to-be-flaw-some-with-socialnomics/ How to be ‘flaw-some’ with socialnomics http://feeds.feedblitz.com/~/38589480/0/shoporgblog~How-to-be-flawsome-with-socialnomics/ http://feeds.feedblitz.com/~/38589480/0/shoporgblog~How-to-be-flawsome-with-socialnomics/#comments Tue, 15 Jan 2013 20:55:25 +0000 Tony Fontana, Manager, Communications & Public Affairs http://blog.shop.org/?p=9619 Social and mobile. They’re no longer emerging technologies, they’re here to stay and they’re changing the way people shop. As IBM’s Vice President for Global Industry Leader for Retail Jill Puleri pointedly stated in her opening remarks at the first afternoon keynote at Retail’s BIG Show, “The revolution is over, and the customer is in [...]

]]> Social and mobile. They’re no longer emerging technologies, they’re here to stay and they’re changing the way people shop. As IBM’s Vice President for Global Industry Leader for Retail Jill Puleri pointedly stated in her opening remarks at the first afternoon keynote at Retail’s BIG Show, “The revolution is over, and the customer is in control.”

Best-selling Socialnomics author Erik Qualman discusses social media challenges and opportunities for retailers.

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